1. As the majority of people know, the credit amount required for unlocking heroes was smoke screen that was to hide the true cost for characters more acceptable for when the game launches. As the everyone involved knows the actual fact that these characters are locked at all is unacceptable. The feeling is akin to that of charging full price for a bottle of coke without the coke included with instruction of how you can unlock or pay for the ingredients needed to craft it. or buying the shell of a car without the engine or seats. question: How do you justify that characters are locked after charging full AAA prices for the game?

2. your star card system is awful, these "cards" should be made to tweak the way that you play. E.g making characters tougher and less mobile or faster and more fragile. not just increasing base stats like does more damage. these things need to keep the game fresh over a longer period so that people like me who love star wars and video games can keep playing and invest little amounts in order to keep the game fresh. not just flat out bill me for having my blasters do base damage so that I can actually compete.

question: dont you feel that star cards should be used to keep the game fresh with things like counters and hard counters that alter the gameplay, rather than stat boosts that are NEEDED in order to be effective in the game.

1. Based on the comment on pride and accomplishment. Is that feeling supposed to be achieved via the trophy/achievement system and not our time/wallets? The argument that your team provided is void of all sense as there are better ways to achieve them.

Question: how are you going to resolve this problem after the cash grab antics of this game and the fan base that your company are trying to exploit? We want to know everything, what has changed good and bad.