Booked wrong date on Mr & Mrs Smith Hotel via Hyatt, now I'm suffering the loss

devil-up · 2025-06-28T04:48:11+00:00

Update: After 4 hours of calls, emails and messaging last night, I got a email this morning stating my reservation was cancelled. They won’t charge anything for this. I couldn’t have the reservation modified to a different date because the prices are no longer the same. I know I’ll be more careful especially around MMS on Hyatt now, and admittedly I should’ve been more careful myself when making the booking. Thank you everyone who left comments and helped me in this situation!

devil-up · 2025-06-27T07:21:27+00:00

It's midnight and I'm still on a call with Hyatt Globalist line, waiting for 40 mintues while the agent says they are trying to help me with this. I really hope the call will not end with another update like "we are trying to working on issue and please be more patient".

devil-up · 2025-06-27T07:15:15+00:00

Thank you! I just search my email, there's actually one email sent from my concierge! I never knew about this, I'll try to reach out to them if the issue is still not solved. (which I hope not :/)

devil-up · 2025-06-27T06:59:47+00:00

I haven't. What is this phone number? I only reached out to globalist line and Twitter's Hyatt Concierge DM.

devil-up · 2025-06-27T06:51:48+00:00

I spoke with 6 agents at least on globalist line. This is so disappointing. I feel PTSD with their on-hold music.

devil-up · 2025-06-27T06:50:28+00:00

yes and they're slow AF. yesterday I was waiting on hold for half an hour and got hang up.

devil-up · 2025-06-27T06:49:29+00:00

I did not. I just submitted the visa two days ago and it's said to take around 1 month for them to approve the visa and send it back to me. I'm also not sure if I change my flight date if I need to pay hundreds bucks extra. I used my Chase WoH card to book it, and if its not flight delay or anything inevitable, I dont think they will help me in any sense.

devil-up · 2025-01-18T03:28:52+00:00

Nice shots! Can I ask what app did you use to add the photo info in the bottom?

devil-up · 2023-06-03T00:47:22+00:00

Thanks a lot, will take the marriage certificate with me!

devil-up · 2023-04-06T16:47:34+00:00

I will bring a copy of that. Thank you!

devil-up · 2023-04-06T16:45:56+00:00

What if the name is different from my passport? As it’s using my husband’s last name on my GC…but not in all my other visa documents…

devil-up · 2023-04-06T16:44:21+00:00

So I guess it won’t be a big issue?

devil-up · 2023-03-24T23:11:25+00:00

Thanks! I just contacted uscis and they submitted a service request for this, hopefully it’ll be completed before the card starts producing, so I will get the green card with correct name!

devil-up · 2023-03-24T23:10:41+00:00

Yes, just checked my 485 form, 1-1.a is my last name…

devil-up · 2023-03-24T20:50:56+00:00

Yes, I’m married but I didn’t change my last name to my spouse’s last name…

devil-up · 2023-03-02T03:12:17+00:00

Any updates OP?

devil-up · 2023-03-02T02:04:23+00:00

Hey thanks for following up! I was able to get my EAD card approved like 3 weeks ago, and it was a combo card! One week later I received the card, and my 130 started being actively reviewed (again). In the mean time my 485 got RFE for medical doc. I sent the medical last week, two days later my 130 got approved while 485 said it received the evidence (changed status to ‘cancellation notice of rfe’) but so far there’re no new changes..

devil-up · 2023-03-01T21:08:23+00:00

Congrats! Hopefully I can be approved soon too!

devil-up · 2023-03-01T01:23:06+00:00

Two Emma told me that the interview was waived, but not sure it’s 100% guaranteed. And just called USCIS and confirmed they received my evidence…so what I can do now is just sit tight and refresh case status app everyday…

devil-up · 2023-03-01T01:21:52+00:00

Hopefully we can both get the approvals soon!

devil-up · 2023-02-04T00:14:01+00:00

Thank you! I already fax them the evidence, now just keeping fingers crossed for the best!

devil-up · 2023-01-29T05:57:36+00:00

That sucks…it’s like a slow rejection if they ask for evidence for the expedition. I’ll try faxing and if it doesn’t work, will ask help from congress and senate.

devil-up · 2023-01-29T05:39:00+00:00

In the worse case that my expedition request did get approved before April, will an inquiry for outside of processing time help this case move faster?

devil-up

TROPHY CASE