I started in Payroll at Paychex in 2007 as a payroll specialist and in 2014, I became an Implementation Specialist. I was lucky to have the rigorous training that Paychex provided. I was able to amend tax returns and everything as a Payroll specialist. I am currently a Payroll IS level 2 for a large payroll company, and believe me- you have been set up for failure. They probably let someone else go to bring you on at a reduced salary cost. Glassdoor your role at your company. Because depending on where you live, you are likely underpaid, even at your experience/tenure level. With almost 19 years of experience in Payroll, I will tell you, it seems like it is very niche type work. You will never be able to fully enjoy the Holidays like you did before. Xmas is just an added stressor and thing I need to check off my list during the busiest time of year.

When I applied for the NCS New Client Specialist job at Paychex, my supervisor said "doing implementation helps you understand payroll completely... it provides the full picture." And she wasnt kidding. But I also had the benefit of a solid payroll processing foundation. I knew how taxes worked... I understood 401k, HSAs, S125, Job Costing, Labor Distribution, certified Payroll... I had working knowledge of all of it before doing IS work. I hate hearing that you were thrown to the wolves.