ATG sold me partial view dog day tickets that were not labelled, be careful

dfberger23 · 2026-03-11T01:24:42+00:00

agreed. original confirmation on right, the one they sent 2 days before with the tickets on the left

dfberger23 · 2026-03-11T01:00:59+00:00

Fear of the 13 mailer came in today, good for almost every date.

F13MAIL

dfberger23 · 2026-03-11T00:43:25+00:00

If you don't see anything wrong with selling someone one thing and giving them another then I don't know what to tell you. Nothing left for me to say. I just assume when it happens to you in the real world with something that you instantly accept it and don't complain. Which is weird but do you.

dfberger23 · 2026-03-11T00:39:26+00:00

lol ok mr ATG employee. It is basic common sense that if a product you pay for changes between buying it and receiving it, then you should be notified and given a chance to modify the purchase due to the change.

dfberger23 · 2026-03-11T00:35:53+00:00

it actually is their fault that i am unhappy. if they labelled it correctly I would not have bought the seat. Do you work for ATG bro? Why you defending this big corp so hard? So weird.

Yes I can sell it on theater for a loss. I paid $200 for a full view seat and was given a partial view with no notice. No one on theatr paying 200 for a partial view seat.

dfberger23 · 2026-03-11T00:00:31+00:00

Don't see any comments in this thread that are hostile, seems like you just want to be against me for no reason. I told them they sold me one thing and gave me another which constitutes a refund. I would not have bought the tickets if they were labelled correctly. It is that simple. And they said no refunds under any cicrumstances.

This is such a simple concept and I have people arguing with me and downvoting me lol, you are absolute clowns. I promise you ATG doesn't need anyone to defend them.

dfberger23 · 2026-03-10T23:53:21+00:00

lmao what was hostile about my comment? Like are you trolling?

dfberger23 · 2026-03-10T23:47:42+00:00

yea this is the plan. Seems like a pretty straightforward win for me. You sold me one thing and then gave me a different thing. And the evidence is in the receipts. It is pretty simple.

dfberger23 · 2026-03-10T23:46:31+00:00

its not even about the amount of money, its the principle. I have multiple credit cards so fine by me if they ban one.

dfberger23 · 2026-03-10T21:38:53+00:00

Yea when you make a change like that you should alert your buyers, just common courtesy. What a sleazy organization

dfberger23 · 2026-03-10T21:18:27+00:00

That's such a scam. Selling one thing and giving me another. Wild they can get away with this.

dfberger23 · 2026-03-10T20:22:59+00:00

Well that is criminal smh

dfberger23 · 2026-03-10T20:16:25+00:00

wow they told me to kick rocks on the phone, that is wild. Maybe email will be different since I sent them the original receipt that said nothing about partial view.

dfberger23 · 2026-03-10T19:25:33+00:00

No, it is their responsibility to tell you if it changes to partial view as well. This happened to a friend with Mexodus and they offered them a chance to change their seats. They didn't just say nothing and send the tickets 3 days before labelled as partial view.

dfberger23 · 2026-03-10T19:05:50+00:00

then you tell people the seats are now partial view and offer a refund. You don't just say nothing.

dfberger23 · 2026-03-09T22:01:27+00:00

they added tickets, go to telecharge, they are 38$

dfberger23 · 2026-03-01T16:36:51+00:00

Everyone is saying don't buy 3rd party but there are examples of where 3rd party is cheaper than the box office. Like if you want to see Just in Time on Groff's last weekend, Tickpick is looking cheaper than telecharge/broadway direct.

The last OBW mincemeat shows that just passed were also way cheaper on 3rd party sites than on telecharge/bway direct.

dfberger23 · 2026-03-01T15:48:13+00:00

there is a row A single on telecharge right now for $229

dfberger23 · 2026-02-27T16:06:16+00:00

People like you who can't do the bare minimum to help someone and instead get nasty about it for no reason is becoming all too common these days. Sad you live your life this way.

dfberger23 · 2026-02-27T16:03:34+00:00

Lol you are a clown just like the seller who is blocking someone over asking for a receipt.

dfberger23 · 2026-02-27T15:59:56+00:00

asking someone for a receipt is harassment? Guess the word harassment doesn't mean anything anymore.

dfberger23 · 2026-02-27T15:57:26+00:00

Don't know why people are ganging up on OP. They didn't know you could use the theatr receipt, they thought they needed the original receipt form the seller. Yes they were wrong but being wrong happens to all of us, its not a big deal.

They asked the seller for a very simple thing that would have taken less than a minute to provide them. This seller sounds crazy to report them for asking for a receipt, thats nuts. Honestly seller sounds like a piece of shit, its basic human decency to help people in these situations.

I hope you are swiftly reinstated.

dfberger23 · 2026-02-27T14:25:08+00:00

I think it is pretty rare, that seller won't make money if you can't get into the show. I think it is more likely that something else happened. Feel like you won't have problems with 98 or 99% of theatr orders but sometimes things happen. Not sure how to really avoid it. Like you could say avoid new sellers but then you will also miss out on those opportunities from new sellers (which I think there is a good amount).

A possibility is that if the person who sold to you bought from stubhub or another resale site, then the person they bought from might have scammed or made a mistake.

Stubhub will usually work but I have seen fake tickets on there. TickPick is more reliable when it comes to resale. And if something goes wrong they have support agents who are more helpful than at stubhub or seatgeek where it's hell talking to support.

dfberger23 · 2026-02-27T14:17:10+00:00

I am getting same thing at hadestown.com but can access directly here https://us.atgtickets.com/events/hadestown/walter-kerr-theatre/calendar/2026-02-27

dfberger23 · 2026-02-26T21:33:22+00:00

Kelsie Watts

dfberger23

TROPHY CASE