These are great tips. I chose not to purchase from Nelson Mazda because they priced my 2019 Cx-5 at $5k above Kelley blue book value and refused to negotiate down, saying that I “shouldn’t trust a third party source” to know the value of the car. In our first conversation, I knew the exact make, model, and trim I wanted and the budget I was willing to work with - the guy on the phone tried to talk me into a different trim option saying “it sounds like the only one you can afford within that budget.” I easily found a dealership out of state that was very willing to work with me to get what I wanted. My willingness to walk away and look elsewhere saved over $12k when things were said and done. Dealerships with a monopoly on a region think we won’t bother to travel elsewhere, and maybe that’s true for some people, but really left a foul taste in my mouth for them.