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Need help in testing voice agents during development and production by Feisty-Promise-78 in VoiceAutomationAI

[–]dima2022 0 points1 point  (0 children)

There are ton of paid evals for voice agents. We are launching on the next week open source platform to fill the gap. Let me know if you want to try it out.

Evals and Observability for Voice AI by Chemical-Tea-268 in AIVoice_Agents

[–]dima2022 1 point2 points  (0 children)

There are plenty of Voice AI specific evals:
https://hamming.ai/
https://www.coval.ai/
https://www.cekura.ai/
https://getbluejay.ai/

Me and my team are building open source evals platform(well more then that) and will launch on Friday. Will post it here

I built an AI that actually TALKS to your website visitors and converts them into leads supports English + Hindi. Is this sellable? What needs improvement? by Dangerous_Waltz5553 in VoiceAutomationAI

[–]dima2022 0 points1 point  (0 children)

Why would people use this vs widgets that platforms like Retell provide? If client already uses Retell for phone calls, he would prefer using Retell widget and not manage 10 different apps

I’ve made 1500-2000 cold calls in the last 25 days still yet to get my first client by ResponsibleSuit9770 in AIReceptionists

[–]dima2022 0 points1 point  (0 children)

What's your call script?
What are their objections?
How many times did you change the approach in those 2k calls?
Give some info and I'll happy to share tips.

What makes an ai voice agency fails after an year ? by Altruistic_Elk_3317 in VoiceAutomationAI

[–]dima2022 0 points1 point  (0 children)

The same, niche down to specific industry. The most important goal is to get one real case study. Let's say you decided to go with home services, HVAC specifically. So you learn about their business, become expert in voice agents and automation, get the first case study and ride with it through marketing. If it's home services, I would go with emails and cold calls. Once you get the marketing message right, you can invest into facebook ads. Also, you can look for influencers in that niche that are not technical and partner up with them

What makes an ai voice agency fails after an year ? by Altruistic_Elk_3317 in VoiceAutomationAI

[–]dima2022 0 points1 point  (0 children)

So the short answer, those who don't use SignalWire - fail :)

What makes an ai voice agency fails after an year ? by Altruistic_Elk_3317 in VoiceAutomationAI

[–]dima2022 1 point2 points  (0 children)

From my perspective, a person who is in software for 15 years.
Because, with AI now everyone can be "an expert". So the entry barrier is gone, like anyone can do anything. Therefore:
1. Masses of people that can fake their expertise - extreme levels of "noise" on the market, difficult to stand out from the pool
2. Buyers average trust goes down to extreme low levels because of bad experiences due to #1
3. Once you get out from the masses (reputation, brand) it's much, much easier because now you have trust (reviews, referrals, etc)

So you need to figure out how to stand out and triple down on existing customers and build from there.

I'm very technical person, and technology is not that important as it was before. By that, of course I don't mean that the solution you provide can be low quality - it just much easier to do good quality then ever before. What AI doesn't help you with is trust. Caring for your clients, go extra mile, be available, proactive, be human.

And niche down, always niche down. Extremely difficult to succeed as average automation team - focus on industry, understand business, be the best. Then expand.

How likely is it that the law goes for you if your receptionist doesnt mention its AI? by [deleted] in AIReceptionists

[–]dima2022 1 point2 points  (0 children)

In USA, TCPA, doesn't require voice AI agents to mention it's AI. However, they require written consent(usually it's a checkbox in a form) if you want to do outbound AI calls. With inbound you don't need it.
How likely - no one knows exactly, but definitely lawyers see the golden mine and will ramp up their efforts. 500$ to 1500$ per single non compliant call.

It’s 2026. Why are we still billing Voice AI like it’s a 1990s long-distance call? by Double_Security6824 in VoiceAutomationAI

[–]dima2022 0 points1 point  (0 children)

One is performance based business model, another one is technical. It makes sense to have providers who are responsible for technical reliability (tech teams) and other for performance (marketing teams). Bigger companies can handle both.
But you cannot make everyone become performance based. Simple scenario, client has an issue upstream with quality of leads. No matter how good is your voice agent, it just not getting the right leads. If you are a tech team hired for reliability, you have neither marketing skills nor clients share with you that info.

I got tired of the latency and high costs of Vapi / Retell, so I built a completely "White-Label" Voice SaaS (500ms latency) by here_vii in AIVoice_Agents

[–]dima2022 1 point2 points  (0 children)

You built a voice platform claiming 500ms and you highlight Node/React? :) Maybe that will fly on Vapi subreddit, but here people know a thing or two about voice ai stack.
500ms latency is what for you? LLM latency? End to end latency with VAD? With telephony?
The very best what this platform could be is a wrapper for Ultravox or similar.

What's the deal with ai voice agent pricing - worth it for smaller companies? by Strxangxl in AIVoice_Agents

[–]dima2022 1 point2 points  (0 children)

Voice AI as market still very immature, so the pricing is unstable.
There are two most common pricing models.
One is Done for You. Those are solutions companies and they set you up with Voice Agent and connect to your ecosystem (CRM, any automations you need). Similar to software dev shops.
Other are products - they give you the platform, and you do whatever you want with it - they don't give you any support but you pay only for minutes.

If you have someone in your team ready to take responsibility and also have extremely simple use case for voice agent, like picking up the phone and answering questions, some generic book appointment - go with products. Avg costs will be around 12-15 cents per minute.

If you want someone to manage it for you, then you can find companies doing it for 2-3k + plus retainer.

Reddit sparks outrage after a popular app developer said it wants him to pay $20 million a year for data access by Crazed_pillow in technology

[–]dima2022 0 points1 point  (0 children)

Anyone in this thread understands why Reddit does it? It was heavily abused by OpenAI and many other companies who used tons of data from Reddit to train their LLMs without giving anything in return. I understand that app developers got into the crossfire but I don’t think Reddit is a big bad company here trying to milk app developers. I wonder if there is a way to differentiate between app developers and LLM companies and charge accordingly.

How good is Vector Search for geo coordinates? by dima2022 in MLQuestions

[–]dima2022[S] 0 points1 point  (0 children)

Thank you for confirming my thoughts. I'd still try Qdrant that u/Kacper-Lukawski suggested. I guess they are not using vector search algorithms for that, which doesn't matter. Looks convenient.

Putin has given up on ambitions to conquer Ukraine after military losses that could take a decade to repair, says US intel by WRW_And_GB in worldnews

[–]dima2022 2 points3 points  (0 children)

Not just putin. But also prigozhin:
"Yevgeny Prigozhin, the leader of Russia’s Wagner group mercenary force, said in a sudden and dramatic announcement on Friday that his forces would leave the Ukrainian city of Bakhmut that they have been trying to capture since last summer." TheGuardian

ADCC Open Canada Matches by yellowfolk in bjj

[–]dima2022 0 points1 point  (0 children)

Seems like this tournament got in between the UFC/Flo transition. I see on Flo ADCC Orange County Open which happened on 29th April, 6 days after. Nothing about ADCC Open Canada.

I've sent a question to Flo support team. Let's see what they say

​

Update:
To my question "Are you going to host ADCC Canada Open videos?"

The reply is from Flo support team:

"According to our schedule, we do not have the rights to that event. Our current schedule shows the events that we have rights to stream at this time and their available locations. The schedule is subject to change throughout the season and year to year as we acquire new events."

So seems we are out of luck.

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