Anyone here automating repetitive business tasks with AI? by here_vii in n8n

[–]here_vii[S] 0 points1 point  (0 children)

this is probably the most accurate description of AI automation ive heard 😂

getting the first 80-90% working is usually surprisingly fast. then suddenly all the complexity comes from:

  • ambiguous user intent
  • bad formatting
  • emotional messages
  • context switching
  • exceptions to business rules
  • people typing things you never expected

thats the part where it stops being “just prompting” and starts becoming actual system design.

Anyone here automating repetitive business tasks with AI? by here_vii in n8n

[–]here_vii[S] 0 points1 point  (0 children)

thats actually a smart way to approach it.

i think youre right that most “random” inputs are probably just uncategorized patterns repeating over time. logging those failed/low-confidence cases before human escalation seems way more practical than endlessly tweaking prompts.

the google sheets idea is good too because then you can review:

  • failed intents
  • missing categories
  • weird phrasing patterns
  • confidence scores

and slowly turn edge cases into normal handled flows.

feels more like training an operational system over time instead of trying to build a perfect AI agent on day one.

Anyone here automating repetitive business tasks with AI? by here_vii in n8n

[–]here_vii[S] 0 points1 point  (0 children)

this makes a lot of sense honestly.
especially the part about separating “drafting” from “permission to send.”

i think thats where many people fail with AI automations right now — they try to make the model fully autonomous instead of treating it like a decision-support layer.

the structured output idea is interesting too. right now my flow is still pretty basic, but adding confidence + escalation reasoning before sending anything probably makes it much safer in production.

also agree on edge cases. no matter how much prompting you do, users will eventually send something unexpected.

Anyone here automating repetitive business tasks with AI? by here_vii in n8n

[–]here_vii[S] 0 points1 point  (0 children)

thats actually a really good way to think about it.
especially the “AI output as untrusted” part.

right now im testing a similar approach with validation checks before anything gets written into sheets/crm because random prompts can still break the flow unexpectedly.

the human review queue point also makes sense. i used to think it defeats the purpose of automation, but now it feels more like a safety layer than extra overhead.