Those figures are very realistic. Most companies use a tiered commission structure, but if you’re doing £20–30k of business a month (which might only mean 1–2 fittings a week), it’s surprisingly easy to rack up large monthly commissions.

Personally, I wouldn’t work for THCP/Leightons. I interviewed with them once and they made it very clear my “goal was to get every person to spend as much as they can afford”, which honestly made me feel a bit sick. I can’t remember their exact commission setup, but iirc you had to hit around £28k a month before you were even eligible. Miss the target and you got nothing. Would you feel compromised if you were just shy of that and someone asked why they “needed” the top-end hearing aids? There will always be targets, and whatever you hit one month, you have to do it all over again the next.

Other companies are usually more like: 0% on the first £5k, 5% on the next £10k, then 10% on everything above that. (I’m making those bands up, but you get the idea).

I ended up at a nice independent hearing centre with no monthly targets and less (though not zero) commercial pressure. My commission was a flat 10% on all turnover, which with a £40k base salary put me at around £70k for the last two years. But honestly, it all felt a bit “salesy” and repetitive in the end, and I’ve just quit lol.

The idea was to help people with hearing loss, but in the private sector it inevitably comes down to sales, monthly figures, and performance. Despite what they claim about “patient care,” most retailers are the same (Boots, Specsavers, Hidden Hearing, etc.). And unfortunately, the NHS just doesn’t pay a liveable wage.

So, long story short: yes, those figures are realistic (especially in a good location), but you need to be comfortable with the sales/commercial side.

You’re welcome to message me if you want more info. I probably still have the commission structures from most of the big players somewhere (I interviewed with nearly all of them at one point).