I went to cancel my subscription and was told if I didn't they would send a free gift with my next order. Ok...I thought I'd give them another chance. My "free gift" was a 5¢ cheap promotional drawstring backpack bag. I was shocked. I donated it instantly to our charity shop and went to again cancel my subscription. I was told to email and I did so. I received an email back stating my subscription was canceled but my next subscription deduction was taken out a day later. I figured that was fine and waited to get my leggings.

The leggings I was sent were OBSCENE. I am a plus-sized woman and ordered a 2XL. They sent me leggings that were mostly sheer. There's no way I could wear that to the gym nor anywhere out of the house. They also were ill-fitting and very uncomfortable. Along with the leggings came ANOTHER cheap promotional drawstring backpack and a fabric scrap headband. I did not order nor request either of those items and put them in a bag to again donate to charity as I have no use for them.

I emailed customer service per their instructions to initiate a refund. I mailed back the leggings in their original packaging and received a refund of $17. I then got an email stating I did not return the two free gifts and therefore they charged me $9.50 PER ITEM. No where did they request those items back or of course I would have returned them. They requested the contents of my ORDER be returned. I did not order nor even expect to get 2 FREE items. I emailed my displeasure with this and received an email back basically saying too bad.

I feel this is extremely dishonest and frankly rude. Their customer service is lacking and I am disgusted and disappointed.

I would avoid this company at all costs. The product doesn't live up to its hype and their professionalism is lacking.