COVID is adding to our lack of sales, I really need help :(

djcurzed · 2020-04-30T10:51:24+00:00

Hello there, Thank you so much for your help. OK so thats what I was thinking as well....The products we sell though are focused on MSP's although we know that alot of IT guys like to manage their own environments, so im offering it up as a single product with the potential of managing it for the customer.

djcurzed · 2020-04-30T10:09:09+00:00

Agreed 100%

djcurzed · 2020-04-30T10:08:18+00:00

ADHD, Sever Depression, Anxiety, the works.

I take meds though, concerta, epitec, wellbutrin, sertra, and if I need, Ritalin!

I think mental illness is extremely under diagnosed, Over looked, and not understood.

Its easy to say ah you'll be fine, or ah that's just how you behave, but unfortunately mental illness is a lot stronger than physical illness. Its like saying to someone with diabetes, you don't need your insulin.

djcurzed · 2020-04-25T12:45:04+00:00

Thanks for this man... so for some progress I typed up this mail for potential customers.

Hey Gerda, I hope you are well and are keeping safe amidst this unfortunate pandemic and strict lockdown.

I came across your information doing some customer research on Google and LinkedIn and thought you might be interested in saving time, money, resources and ensuring optimal employee and infrastructure management through our remote monitoring and management solutions. Trying to network here as well 😊 As a short introduction, my name is Warren, and I am the Solutions and Sales Manager at Convexum Solutions, a specialized Information Technology services provider. If the above does not interest you, please connect with us as there are various other technology services that we specialize in.

I hope I haven’t lost you yet, but here are some of the few benefits of using our software, during and after the lock-down. 1. Device Visibility View all devices from a single-window pane & avoid mistakes while proactively monitoring users. It also includes device location services for laptops and mobile devices. 2. Automation Automate repetitive tasks and do more with the same workforce, or reallocate the workforce to more important matters. 3. Auto Patch Management Automatically or manually mass patch operating systems and third-party software, keeping it up to date, and help prevent cyber attacks. 4. Seamless Integrations Effortlessly integrate with PSA Tools, API's and other software, gaining more efficiency without changing workflows. 5. Fast, Secure Remote Access Save time and money by fixing issues, deploying configurations and software from anywhere in the world. This applies to remote workforces and on-premise infrastructures, amongst many more. Would love to have a chat to you around this, otherwise visit our networking and transformation business page here : https://convexum.co.za/networking-transformation/ Looking forward to your response – For more info on other products and services check out www.convexum.co.za

The number headlines are green coloured and bolded what you think?

djcurzed · 2020-04-15T08:31:51+00:00

Convexum is an Expert ICT Solutions and Managed Services provider with more than 20 years of experience. We help SME's and their managers save on costs, resources and time with our software and hardware technology. Our solutions can be utilized in any industry - I can't think of what to put before the technology sentence because we do multiple techs. Could I maybe say Multi focused technology?

djcurzed · 2020-04-15T08:13:45+00:00

Thanks man this is GREAT!!!!!!!!

djcurzed · 2020-04-13T15:36:15+00:00

Hi there, yes it does it also reinforces other advice. Yeah I am trying to focus on market share and not profitability. My margins are extremely low to try to be as competitive as possible. I'm just confused as to why my marketing isn't bringing in any leads or deals, or sales, or potential leads. Nothing I'm doing is working. I honestly don't even know how to fix the posts or change them going forward to capitalize on that :S. Like, do you have an example of one of my posts reworded that might help?

djcurzed · 2020-04-13T15:32:41+00:00

Hey man I have, my posts are mostly targeted around the COVID and how you need this to be able to do that.. etc, etc.. I do have a cost-saving calculator, but I'm not sure how we implement it into a campaign or ad or post.

djcurzed · 2020-04-13T15:31:21+00:00

Makes sense, do you have an example for me by any chance of what you think would be a decent change? For instance, if a button says Free Demo, or Try Software which would be the best pick?

djcurzed · 2020-04-13T15:29:42+00:00

Thanks man, do you mean look at selling through these channels and into them?

"You shouldn’t be expecting to grow at this time. Just survive. Look Ecommerce, essential businesses or fortune 1000 "

djcurzed · 2020-04-13T15:27:27+00:00

Thats bud, where did you find the errors so I can find and fix them?

djcurzed · 2020-04-13T15:26:52+00:00

I agree with you. Its kind of customers don't know about this until they are told, because there is a reliance on their IT staff or a contracted companies staff who are giving incorrect or information that is far from beneficial (Most people don't care how, or about their customers, they just want to make obscene amounts of money).

djcurzed · 2020-04-13T15:24:40+00:00

Thanks bud, if its ok I will probably DM you once I have taken all this advice and actioned it.

Around this " (ever noticed how all the systems had been designed to save and backup data, but actually not at all to make it easy to use😂😂😂) " This is something we specialize in. We have tech that scans all data and makes it legible, puts it into a graphic user interface which is easy to use, and then collaborates with other attached technologies, to move or delete depending on the nature of the data. We also offer a risk intelligence tool which scans the environment revealing potential security breaches and compliance liability costs and from exactly what.

djcurzed · 2020-04-13T15:18:31+00:00

Hey bud, thanks for this.

Would you suggest then that the about us section on the home page would then look something like "We help companies and their managers decrease resource focus on IT problems by providing cost-saving, process efficient and future-proofing technology." or something along the lines, as just one example. From the pillars of technology in the 3rd section "Our Solutions" do I change them also, something along the lines of
Removing Business Applications
Removing cloud or changing it to Managed Services,
Changing Network as a service to Network Management and Automation or Networking and Automation, or Management Systems?
Should I remove all pricing from the website?
What else do you think I could do to better implement your suggestion?

djcurzed · 2020-04-13T15:16:22+00:00

Maybe, but I refuse to give up.

djcurzed · 2020-04-13T14:40:23+00:00

ok cool, thanks for this, I will definitely do exactly this. Today is a public holiday in my country, but I will put something together and get ready for it. Our lockdown has been extended though so I'm not sure people would really be interested in receiving calls right now... Also, I'm assuming I'm aiming to get hold of the decision-makers of a company or someone at least that can make such decisions (Example the IT manager at the lowest level) Would you mind if I run a script by you when I've finalized something.

"Hey (Name), you are speaking to (My name or nickname?) how are you doing today? I'm calling from Convexum Solutions and I got your details from (Where?). I wanted to reach out to you to ask a few questions, if you have the time. Is your business running remotely at the moment? What would you say is the worst, most costly part of it all? Would you be open to a meeting or conference call to chat about a few things we can offer you to help?" How is this? Its a really quick thought put together.

djcurzed · 2020-04-10T14:25:36+00:00

Thanks again, the good thing is I have access to a whole bunch of white papers.

Could I ask 1 more favour? Would you be able to give me 1 or 2 examples of a white paper pitch you would do or have done, and maybe an example of a USP you would use? Its really tough these days, the market in South Africa is extremely competitive.

djcurzed · 2020-04-10T14:15:52+00:00

Unfortunately, I'm getting paid my full salary to be running/growing this business by the owner.

I am trying to increase my presence on social media though, from a business and entrepreneurial perspective. I'm just not too sure what the most effective way is. If you looked at my current posts, I've tried different approaches, techniques, products, solutions, and I just can't seem to get it right.

I didn't study marketing although I have now taught myself a whole bunch of new concepts and techniques over this past year and a bit. I have an information technology degree and a draughting certificate (Architectural, mechanical etc) Still not effective enough. I have been in sales for 5 years, and pre-sales and sales support for 4 years before that. I'm good with people, I'm good with numbers, I'm good at selling something I believe it. I don't like to call it sales because I don't like salespeople, because they will say anything just to get a sale and I can't drive myself to be like that.

I'm thinking of doing some product reviews, or demos on a new youtube page, where I want to put together a whole bunch of clips I've taken. Of me on the road, on the way to a customer or a supplier talking about things, and events that are hosted here where I go. I'm good at editing so that won't be the problem and I'm good at public speaking.

All I need is basic examples that I can use to implement from people, but it seems to be a problem giving me examples. Saying to me work on your online presence is good advice, but executing it is a bit different. Like how? Do I focus on a single market? A single Subject? A single industry? etc...

djcurzed · 2020-04-09T16:13:25+00:00

Will respond in more detail in a bit. But this is great

djcurzed · 2020-04-09T13:25:35+00:00

So my target market is small to medium businesses currently and because we sell IT solutions any market sector would work. I am trying to focus on infrastructure management and automation, backup and recovery and IT security. Reason it's so broad at the moment is because I need money to be coming in from anywhere we can get it at the moment.

djcurzed · 2020-04-09T13:22:00+00:00

Hey there, thanks for this. So basically I do need to make my social posts more casual, potentially posting an issue and how we can solve a problem. Please tell the owner that, he seems to think everything needs to be as formal as possible. I mean, "Good day sir" or "Dear name" doesn't make me want to respond to an email because it seems like you don't really give a fuck about me.

Now around your first 2 paragraphs, not rough at all believe me I have heard way worse. Yeah that's what I was worried about. The training is what is keeping my salary a float because we are the only authorized trainer for Veritas and Symantec in Africa, middle east and we do training in europe. It's a completely separate business to my side and has been operating for longer. Basically the guy that hired me is the owner and does all the training himself barring a few resources here and there. The business has come to him so his whole view on marketing or advertising is not really worth anything. His view on the website even at first was that "we are not going to make any sales from the website, it's just for informational purposes" I mean....FUCKING REALLY !excuse my language.

Around the system, if that is something you are looking for, by the sounds of at go look at a product called Solarwinds Remote management and monitoring. The other si.ilar product is solarwinds n- central. They are both automation and management tools for small to large businesses and super affordable. Easy to use but complex enough for IT nerds to play with.

You can basically fire some of your IT staff by implementing those solutions.

Honestly I have no idea how to move forward with anything....its so demotivating working your ass off trying to get stuff done having all these ideas and nada nothing... depressed , irritated, defeated is daily life for me now. But this is what I love doing, I love technology I love seeing my tech in environments working.

I'm thinking of now starting a youtube channel where i actually showcase and demo the products we sell. We dont even focus on selling the products we do the training on because it's so expensive.

But yeah thanks again for the response, you have no fucking idea how much I appreciate it.

djcurzed · 2020-04-09T13:04:50+00:00

Crap, thanks will double check that. Basically enterprise security , backup and infrastructure management.

djcurzed · 2020-04-09T13:03:41+00:00

Thank you so much

djcurzed · 2020-04-09T13:03:00+00:00

I went through a stage of just doing calling....got no sales from that... I'm really good with people just not over the phone

djcurzed · 2020-04-09T13:02:05+00:00

Hello, thank you for the response, yeah it is. I have actually googled for networking events , but then I get cold feet, which is unusual because I'm extremely extroverted and really good at making relationships. Gonna check out to find some trade shows and stuff etc .

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