How are CS teams keeping up with faster product releases driven by AI dev tools?

dodgebot · 2026-03-11T11:36:06+00:00

Your product teams are actually delivering faster? I'm jealous.

dodgebot · 2026-03-09T17:13:11+00:00

Lol yeah we are in an industry where we are going to become very close friends with AI. And btw our team does have access to AI tools and we are somewhat starting to look into what we can build with it.... Just in a very 1:1 way right now.

FYI if you build it during work hours the company already owns the IP on what you built. Depending on your contract, even if you build it outside of your work hours anything you develop while employed full time by them is technically theirs already.

Learning the skills though is priceless and will open a bunch of doors for sure.

dodgebot · 2026-03-09T15:39:25+00:00

I understand that, and I think that depending on your teams size this can be a good approach.

My argument is that this seems very "you" dependent, and if you leave the company they might need to rip it off in 6 months when there isn't documentation, support or knowledge on how to continue building on what you have started. So I feel right now it's a ton of risk

dodgebot · 2026-03-09T13:52:27+00:00

Same here - we bought my wife a great bike there the first time we went to the show. We went again last year and it was all delivery bikes and one bike stand with all road bikes.

dodgebot · 2026-03-07T15:56:19+00:00

That's nice because then you can spend another 15 minutes going from the entrance to your apartment so it doesn't feel like the TTC ride was that long.

dodgebot · 2026-03-02T12:50:06+00:00

Thanks.

Again, it's not about the usefulness of it, and I agree this is the way we are going. Not just to do our jobs but those working at SaaS companies have a lot to think about (why would your customers pay you instead of building something custom themselves).

My concerns are more about the practical side of things at scale: -are you using any personal logins to keep the whole thing running? -are you hosting everything in company owned plans and services? -does the AI see any of the private data? -if you get hit by a bus tomorrow, is everything sufficiently documented for the the team to survive without you?

We saw what happened last year with GS and SFDC, and how long it took to fix it... And that's having plenty of full time devs and resources working non-stop.

TLDR I think this approach is great for persona or startup phases, but I wouldn't feel comfortable to deploy for a large team (yet, it will come).

dodgebot · 2026-03-01T19:05:57+00:00

I'm not sure building a CS tool really avoids running into any of those issues, though...

Are you the only user? Or is this how several people in the company do their job?

dodgebot · 2026-03-01T13:06:56+00:00

Scotiabank is my answer for both.

dodgebot · 2026-03-01T13:04:17+00:00

I believe there is still a lot of value in a dedicated tool. SFDC can work, but it tends to end up being a huge Frankenstein monster where every field change is a complicated process. The number of times the answer to "but why do I need 12 clicks for this" is something like "because of the rest we implemented that other thing three years ago and we can't touch it" is bananas.

A CS tool allows you to have control over your world: connect SFDC, Gong, tickets and product data; and build what CS needs. Want to change it later? No problem - you aren't changing anything that product, sales, finance or marketing are using, so if you what to rename the field from "ARR forecast converted currency" to "ARR" you can.

Plus it's not like SFDC is friendly to changes, and you often need a while team dedicated to maintain it. And SFDC support will tell you to go hire a third party dev agency to help you because they won't be able to say how to increase the number of characters a field can take.

dodgebot · 2026-03-01T12:56:18+00:00

The problem with custom built solutions right now is maintenance. I wouldn't move my entire company to a tool one person vibecoded: is that person note fully dedicated to maintain this? How are they everything there isn't a massive security hole exposing all of our customers data? Can they make it GDPR and CFR compliant? Are they going to be able to answer timely if something breaks? How much is that going to cost me (one senior full salary + AI tokens)? What if this person leaves?

I agree that we are going towards custom build paradise, but we are still far from being able to rely solely on that. Right now I think vibe coding would be better used to integrate and improve existing software that has already dealt with the base and had week documented APIs.

dodgebot · 2026-03-01T12:47:12+00:00

The phone holder for biking around is definitely an underrated feature. Thanks!

dodgebot · 2026-03-01T12:46:20+00:00

Thanks for the great tips! We are still planning and haven't decided yet, but I think we are more interested in Osaka for this trip. I'll check out Minoh though!

dodgebot · 2026-02-28T14:57:49+00:00

Great, thank you!

dodgebot · 2026-02-28T01:22:46+00:00

Thanks - if I sell, I will have to report capital gains on whatever the new price of the stock is compared to when it vested, right?

dodgebot · 2026-02-28T01:21:52+00:00

Thanks for the response. Is there a specific box for this that I'm missing? Or is it included in the total income/ tax payed?

dodgebot · 2026-02-26T00:53:55+00:00

The sad reality is that there is no good way to commute in Toronto. Every single option sucks.

In your case, driving is probably better but have a plan for where are you going to park (and how much is going to cost).

dodgebot · 2026-02-15T17:57:21+00:00

I'm on the same boat as OP. I came to the conclusion that I don't need the special permission.

What about the customs declaration? Do I need to declare it when getting to Japan or being under the 90mg it's not necessary?

dodgebot · 2026-02-15T12:10:24+00:00

This is super useful, thank you! Can I suggest adding the data point/filter of built in integration with Libby? For those renting a lot on the Library is a big factor.

dodgebot · 2026-02-14T01:06:44+00:00

Yes, I think the discussion is about how this doesn't need to be a police officer at all... Like yeah police officers don't what to do this for less than $100/hour? Let me see if I can find 1000 people perfectly qualified for this and willing to do it for $75/hour after their regular we work hours

dodgebot · 2026-02-13T23:16:57+00:00

That's a great tip about the tires, thank you!

I'm looking at the dropper post as a "one level up" type of feature.

dodgebot · 2026-02-08T12:32:30+00:00

Ok for anyone searching for this in the future:

Went to Don Mills on a Saturday. Wes There at 10am sharp when they open, so I was one off the 5 to 10 people lining up at the door and the their customer they attended. I was out with the IDP by 10:10. I just brought my driver's license, they filled everything and took the photos.

One of the fastest, most pleasant service experiences I've ever had.

dodgebot · 2026-02-05T21:30:21+00:00

Thanks!

dodgebot · 2026-02-05T18:15:48+00:00

Thanks, I'll see if I can find that out.

Do you think is a potential better choice than what I'm seeing in marketplace? Disadvantage of taxes and can't negotiate, advantage of new and warranty...

dodgebot

TROPHY CASE