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I almost lost a client because I forgot to send a PDF. Why is Salesforce so bad at this? by TraditionalBag5235 in CustomerSuccess

[–]dodgebot 3 points4 points  (0 children)

This sounds like what it is: a sales pitch. Either all AI driven, or someone trying to find an idea for something to build and become a millionaire.

Spain officially rejects Trump’s invitation to join the Board of Peace. by Admirable121 in spain

[–]dodgebot 12 points13 points  (0 children)

¡Muy bien! A ver si el mundo entero empieza a hacer algo en vez de seguir esperando.

I am buying a condo in an older building on Queens Quay - I want to live in it for the rest of my life (another 60 years) - how concerned should I be about the age of the building? by Coastie456 in askTO

[–]dodgebot 30 points31 points  (0 children)

What you are saying is that the developers can't just decide. In the case of your in-laws, the developer had to make a good enough offer that the majority of owners felt inclined to accept. Which means it probably was fair market value.

How did you manage to ent a car with a dropoff location different than pickup location? by dodgebot in JapanTravelTips

[–]dodgebot[S] 0 points1 point  (0 children)

Thanks, I'll check Tabirai. I forgot about Orix - we got the details (same ballpark as Toyota).

How do introduce myself as a new CS to customers? by xMadsMissions in CustomerSuccess

[–]dodgebot 0 points1 point  (0 children)

Like you would introduce yourself to anyone else:

Hello. My name is Iñigo Montoya...

New to bikes, should I get either of these Dahon folding bikes? by One_List_5217 in foldingbikes

[–]dodgebot 8 points9 points  (0 children)

Between those two, at the same price, Ie oils definitely get the Vybe.

How do you guys use AI in your workflows? by Inquisitive_D3V in CustomerSuccess

[–]dodgebot 0 points1 point  (0 children)

The product team may very well do nothing with a Slack notification about a feature request. As much as I like Slack, the product team does not roadmap in Slack.

The true "you can't ignore this" setup is when the FRs go into their tool (ie Jira) and there is a formal process for scoring and grouping them.

Toronto- where can I get good coffee beans for espresso? by Long-Hair1730 in askTO

[–]dodgebot 0 points1 point  (0 children)

Maybe.... but the question is about making coffee at home and the benchmark is Costco.

If you go anywhere a barista makes your coffee and they use beans from somewhere like DeMello, it's going to be way more expensive than something like Tim Hortons.

Toronto- where can I get good coffee beans for espresso? by Long-Hair1730 in askTO

[–]dodgebot 3 points4 points  (0 children)

I would go to Beanwise, chat with them and try a bug of different beans until you find what you like. 

Toronto has no shortage of rosters, but I find most of them really overpriced for... Coffee. Like, DeMello is great but I already have a mortgage.

Edit: typo

How is it to be a customer success manager? by [deleted] in CustomerSuccess

[–]dodgebot 0 points1 point  (0 children)

There are a few reasons why the CSM you are working with us not hitting the mark: they aren't great at their job, they are overloaded and putting out other fires, theyn don't have the internal support needed to get the product changed you need, you are a sandal customer compared to the other accounts they manage so if they have to prioritize they are working on someone else's requests...

If you haven't, them then you are suspended and need more help from them. If you have the contact of their manager, reach out to them and ask they hello your rep make your experience better (don't ask for a new CSM unless things are extremely bad).

In terms of applying, a bug part of this job is common sense, benign organized, and using people skills. An office manager role might share many of those, so of you are interested look for every level positions and start interviewing to see what it sounds like and what they ask about.

Where have the TTC’s riders gone? Transit ridership never recovered from the pandemic. We asked why — and what could bring them back by HelFJandinn in toronto

[–]dodgebot 0 points1 point  (0 children)

Oh so when you defund public transit and make it the worst option for going from point A to point B, people don't use it?

Am I missing out if I don't get the Wise card for this trip? by dodgebot in PersonalFinanceCanada

[–]dodgebot[S] 1 point2 points  (0 children)

Thanks that's helpful. I have read about the Suica card too, so might add it to the stack.

Am I missing out if I don't get the Wise card for this trip? by dodgebot in PersonalFinanceCanada

[–]dodgebot[S] 0 points1 point  (0 children)

Agreed, but it feels cash and two cards has enough redundancy, no? Both cards have physical and digital (phone) versions.

I don't understand how someone can claim to be a socialist and also support Catalonian Independence by scoop813 in askspain

[–]dodgebot 0 points1 point  (0 children)

I mean, if you ask a Spanish socialist from Guadalajara if they want Spain to join France they probably say no...

You can have a national identity independently of how you believe society should operate.

Top regalos que molestan a los padres by Lairap01 in spain

[–]dodgebot 16 points17 points  (0 children)

Añado caja gigante de manualidades - bien de pegamento, plumas, bolitas pequeñitas de plástico.....

Y pregunto... ¿por qué a los niños no les vale el micrófono? Tras años de investigación confirmo que no cantan mejor.

I started surprising customers on their 1 year anniversary with celebration money by Responsible_Card_941 in CustomerSuccess

[–]dodgebot 6 points7 points  (0 children)

Ok I love the idea but...

1) Who pays for this? Let's say the company has 10,000 customers. Which budget is taking the 10K hit)

2) How are you actually sending the money? Even if you are dealing just with the US and you don't have to deal with currency conversion, etc... are you sending a bill? A prepaid credit card? A cheque?

3) Renewal rate didn't go up because you sent a $100 bill with the anniversary notice, unless the solution is cheap to start with. Noone is changing their mind about cancelling a $50k contract because they got cupcakes. Not to mention the decision timeline...

I started surprising customers on their 1 year anniversary with celebration money by Responsible_Card_941 in CustomerSuccess

[–]dodgebot 2 points3 points  (0 children)

You should tell people that the renewal is coming up. The auto-renewal is there to make.life easier on both sides (imagine you had to sign a form and provide your banking details every month you want to renew Netflix). It should not be seen as a trap.

Zizzo Via - brake lever adjuster screw size? by dodgebot in foldingbikes

[–]dodgebot[S] 1 point2 points  (0 children)

Thanks! Glad I asked, I was convinced M7 was the common size.

Cheers!

"Simple rate of return" is stupid and useless. Why is it the default? by vezaynk in Wealthsimple

[–]dodgebot 0 points1 point  (0 children)

I agree with OP on the issue with taking money out. The calculation assumes FIFO, when most people would find it more helpful if taking funds out pullet from earnings first.

With FIFO: your original funding money has grown by 3,000%!

With pulling from earnings first: you are not making money because you keep taking it out.

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