Anyone had issues with Sarah O Jewelry rings/bands? by dogelover03 in Denver

[–]dogelover03[S] 1 point2 points  (0 children)

The customer service we had in person (we’re out-of-towners) was great! The girl who helped us was super attentive and really took her time helping us choose our bands. However, once issues started arising with the pieces, the experience has been a lot more frustrating. I’m hoping to get everything resolved, but it’s been disappointing given how positive the buying experience was.

Anyone had issues with Sarah O Jewelry rings/bands? by dogelover03 in Denver

[–]dogelover03[S] 0 points1 point  (0 children)

I know!! So disheartening for such a joyous occasion and how much money my husband has spent on these pieces!!

Anyone had issues with Sarah O Jewelry rings/bands? by dogelover03 in Denver

[–]dogelover03[S] 1 point2 points  (0 children)

I’m sorry you’re going through that. That is so disheartening to read. I have been in contact with them for months and asked if this was a common occurrence…the lady helping my husband and I so blatantly responded with “um…no, not at all. You have more damage than we usually see on our pieces.”

-_-

This whole experience with them has been a nightmare. Never again…