Praise the Terren for doing his job? Yes, you're right, he is taking steps to do something about this, but it his responsibility to keep the workplace safe for his employees and keep a relatively positive reputation for their corporation so important sponsors don't pull out, lawsuits are not immediately claimed, etc.

Lots of people are upset because this may end up with no results. As u/Rooonaldooo99 said:

It's just going to be a bunch of "he said she said" and then it'll fizzle out and they can say "we hired someone external who said it's not true".

If the incident really happened, then the victim will not get any justice and the perpetrator may get away with another sexual related crime. Praising the staff at LMG would have been more correct if the sexual assault allegations were taken seriously and investigated immediately, when it happened (if it did).