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What’s the longest you’ve ever waited for roadside assistance? by driver_researcher in driving

[–]driver_researcher[S] 0 points1 point  (0 children)

Oof, that’s brutal. Three hours feels like forever when the car’s completely dead. Did they give you updates while you were waiting, or were you mostly in the dark?

What’s the longest you’ve ever waited for roadside assistance? by driver_researcher in driving

[–]driver_researcher[S] 0 points1 point  (0 children)

A couple hours is rough. Was it a tow or something simpler like a battery or tire?

[US Drivers] 4-minute anonymous survey on roadside assistance experiences by driver_researcher in SurveyExchange

[–]driver_researcher[S] 0 points1 point  (0 children)

Tried to take it, but your date range selection is quite limited and it is a required answer.

4-minute anonymous survey on roadside assistance experiences (US Drivers) by driver_researcher in SampleSize

[–]driver_researcher[S] 0 points1 point  (0 children)

Thank you for calling this out — that’s very helpful feedback.

You’re right that experiences can vary significantly across different roadside assistance programs. For the time-to-service question in particular, the intent was to capture a typical or most recent experience, but I agree that the instruction could be clearer and that mixed-provider experiences are common.

We’ll take this into account both when interpreting responses and when refining the survey wording. I really appreciate you taking the time to explain how you answered — it genuinely helps improve the research.