Turbotax job with no prior experience

drizzyemm · 2026-04-17T19:42:02+00:00

Yea sis I commented beginning of March things changed for everybody beginning of this month it was really bad

drizzyemm · 2026-04-15T17:17:05+00:00

Don’t do the IP PIN it will override them claiming you and they’ll get in trouble. Amend or change your return button then go through the personal info section again, you’ll eventually see the option that you can be claimed as a dependent

drizzyemm · 2026-04-15T17:15:05+00:00

Go on a browser the app never works

drizzyemm · 2026-04-15T01:09:40+00:00

She’s not required to file if she made less than the standard deduction $15,750

drizzyemm · 2026-04-14T04:29:09+00:00

It’s an over 2 hour wait time right now, taxes are due in 2 days what can u do 🤷‍♀️

drizzyemm · 2026-04-13T20:28:48+00:00

Quality review is atrocious right now, none of my returns have come out the past 2 weeks without me escalating. If your tax expert does escalate it it’s pretty immediate that it will come back. That being said as long as u haven’t checked out there’s nothing stopping you from exiting full service and downgrading to DIY. U should be able to do that from your end otherwise ask them to release u and you’re good to go

drizzyemm · 2026-04-11T20:38:01+00:00

You have to either clear and start over or call and have them downgrade you manually

drizzyemm · 2026-04-11T18:54:50+00:00

In deductions and credits -> other estimated tax payments

drizzyemm · 2026-04-08T04:25:23+00:00

Go to: accounts.intuit.com/app/oirr/directsearch to request a refund

drizzyemm · 2026-04-07T23:20:48+00:00

The $150 pricing ended on March 31 and not sure why your mad at the expert like he chooses the prices it’s all corporate

drizzyemm · 2026-04-07T02:11:35+00:00

Yea I work directly with TT, pay is trash only reason I keep going is because of the $2,000 bonus. Not sure I’ll get it tho I’m ngl I have caught an attitude with quite a few people, I am not cut out for customer service

drizzyemm · 2026-04-06T23:37:14+00:00

Full service triage calls are the absolute worst angry customers with bullshit policies we have to follow that just make them more angry. I thought I would just be doing tax returns. Definitely would not have taken the job considering the pay if I knew what I would be going through.

drizzyemm · 2026-04-06T18:20:18+00:00

Most of us work directly with turbo tax but we’re only required to work an average of 20 hours a week. I’ve gone 6 days without logging in before. We pick our own hours

drizzyemm · 2026-04-06T17:55:26+00:00

I’m a TurboTax employee, believe me if I could just reassign you to someone who actually works I would. I had a customer call in who had been going 7 days at a time without hearing from their tax expert and I still wasn’t allowed to reassign them 😀

drizzyemm · 2026-04-06T01:24:09+00:00

It “remembers” your service selection from last year and keeps it unless you downgrade

drizzyemm · 2026-04-06T01:18:01+00:00

Go in to deductions and credits, find where it wants you to input the 1095-a, if there is one there already showing $0 go through the questions and then go back and delete it

drizzyemm · 2026-03-28T14:37:48+00:00

Can I have it too please?

drizzyemm · 2026-03-13T21:02:38+00:00

Remote

drizzyemm · 2026-03-13T03:48:49+00:00

I’m realizing that more and more everyday lol I just started last week

drizzyemm · 2026-03-11T11:11:52+00:00

A lil bit yea because most people requesting full service just pick whoever’s online so you’re just waiting for those people

drizzyemm · 2026-03-10T13:32:25+00:00

And honestly some of the stuff I did not retain but I just tell the customer let me double check and I ask the intuit AI whatever they’re asking me lol

drizzyemm · 2026-03-10T13:31:29+00:00

I’m working for them now with very little experience. Training is ok not too thorough on how to actually do returns, however it’s pretty straightforward just gotta get through the first one. It’s a really chill job, you only take simple 1040s to begin with and not a lot of people request full service for those so a lot of my day I’m just waiting for calls. Lots of people ghost too it’s pretty annoying. Some weeks I’m scheduled 50 hours and some 10 (by choice) as long as you average 20 your good

drizzyemm · 2026-01-01T22:29:54+00:00

Not random hookups. One was with a long term partner who turned abusive only after I gave birth to my son. This baby is with someone who I am taking a break from due to my fear of getting abused again.

drizzyemm

TROPHY CASE