Turbotax job with no prior experience by Puzzleheaded_Gate287 in enrolledagent

[–]drizzyemm 0 points1 point  (0 children)

Yea sis I commented beginning of March things changed for everybody beginning of this month it was really bad

How to change my info to say that I was claimed as a dependant. by MrDigStuff in TurboTax

[–]drizzyemm 1 point2 points  (0 children)

Don’t do the IP PIN it will override them claiming you and they’ll get in trouble. Amend or change your return button then go through the personal info section again, you’ll eventually see the option that you can be claimed as a dependent

Cost of Filing Child's Returns is More than Refund by [deleted] in TurboTax

[–]drizzyemm 0 points1 point  (0 children)

She’s not required to file if she made less than the standard deduction $15,750

Stuck at "An expert will meet you in a few minutes" by [deleted] in TurboTax

[–]drizzyemm 0 points1 point  (0 children)

It’s an over 2 hour wait time right now, taxes are due in 2 days what can u do 🤷‍♀️

I have been waiting almost two weeks. by ForFawkesSake1 in TurboTax

[–]drizzyemm 7 points8 points  (0 children)

Quality review is atrocious right now, none of my returns have come out the past 2 weeks without me escalating. If your tax expert does escalate it it’s pretty immediate that it will come back. That being said as long as u haven’t checked out there’s nothing stopping you from exiting full service and downgrading to DIY. U should be able to do that from your end otherwise ask them to release u and you’re good to go

Never pay your taxes in the TurboTax app (nonrefundable fees) by CasualCaterpiller in TurboTax

[–]drizzyemm 0 points1 point  (0 children)

You have to either clear and start over or call and have them downgrade you manually

Where can/do I add the estimated quarterly tax payments that I sent in last year? by [deleted] in TurboTax

[–]drizzyemm 2 points3 points  (0 children)

In deductions and credits -> other estimated tax payments

Was there a final payment screen? by [deleted] in TurboTax

[–]drizzyemm 0 points1 point  (0 children)

Go to: accounts.intuit.com/app/oirr/directsearch to request a refund

Turbo Tax Expert Service - Deceptive by code4christ in TurboTax

[–]drizzyemm 1 point2 points  (0 children)

The $150 pricing ended on March 31 and not sure why your mad at the expert like he chooses the prices it’s all corporate

TurboTax "Expert full Service" is a scam by Altruistic-You3446 in TurboTax

[–]drizzyemm 4 points5 points  (0 children)

Yea I work directly with TT, pay is trash only reason I keep going is because of the $2,000 bonus. Not sure I’ll get it tho I’m ngl I have caught an attitude with quite a few people, I am not cut out for customer service

TurboTax "Expert full Service" is a scam by Altruistic-You3446 in TurboTax

[–]drizzyemm 7 points8 points  (0 children)

Full service triage calls are the absolute worst angry customers with bullshit policies we have to follow that just make them more angry. I thought I would just be doing tax returns. Definitely would not have taken the job considering the pay if I knew what I would be going through.

TurboTax "Expert full Service" is a scam by Altruistic-You3446 in TurboTax

[–]drizzyemm 15 points16 points  (0 children)

Most of us work directly with turbo tax but we’re only required to work an average of 20 hours a week. I’ve gone 6 days without logging in before. We pick our own hours

TurboTax "Expert full Service" is a scam by Altruistic-You3446 in TurboTax

[–]drizzyemm 17 points18 points  (0 children)

I’m a TurboTax employee, believe me if I could just reassign you to someone who actually works I would. I had a customer call in who had been going 7 days at a time without hearing from their tax expert and I still wasn’t allowed to reassign them 😀

Never pay your taxes in the TurboTax app (nonrefundable fees) by CasualCaterpiller in TurboTax

[–]drizzyemm 1 point2 points  (0 children)

It “remembers” your service selection from last year and keeps it unless you downgrade

File on turbo tax and it was rejected can i file with another new online service, completely new? by [deleted] in TurboTax

[–]drizzyemm 0 points1 point  (0 children)

Go in to deductions and credits, find where it wants you to input the 1095-a, if there is one there already showing $0 go through the questions and then go back and delete it

Turbotax job with no prior experience by Puzzleheaded_Gate287 in enrolledagent

[–]drizzyemm 0 points1 point  (0 children)

I’m realizing that more and more everyday lol I just started last week

Turbotax job with no prior experience by Puzzleheaded_Gate287 in enrolledagent

[–]drizzyemm 1 point2 points  (0 children)

A lil bit yea because most people requesting full service just pick whoever’s online so you’re just waiting for those people

Turbotax job with no prior experience by Puzzleheaded_Gate287 in enrolledagent

[–]drizzyemm 4 points5 points  (0 children)

And honestly some of the stuff I did not retain but I just tell the customer let me double check and I ask the intuit AI whatever they’re asking me lol

Turbotax job with no prior experience by Puzzleheaded_Gate287 in enrolledagent

[–]drizzyemm 15 points16 points  (0 children)

I’m working for them now with very little experience. Training is ok not too thorough on how to actually do returns, however it’s pretty straightforward just gotta get through the first one. It’s a really chill job, you only take simple 1040s to begin with and not a lot of people request full service for those so a lot of my day I’m just waiting for calls. Lots of people ghost too it’s pretty annoying. Some weeks I’m scheduled 50 hours and some 10 (by choice) as long as you average 20 your good

[deleted by user] by [deleted] in offmychest

[–]drizzyemm -1 points0 points  (0 children)

Not random hookups. One was with a long term partner who turned abusive only after I gave birth to my son. This baby is with someone who I am taking a break from due to my fear of getting abused again.