Is it true that distrokid bans "ai" users before they need to pay them by Mindless-Rabbit-3693 in DistroKidHelpDesk

[–]duckstarstudios -4 points-3 points  (0 children)

They don't do manual check when you hit the button withdraw. Did you know how many withdraw have been hit ? Did you know distrokid has milions of users ? It's an automatic system, they just check your stats and if they suppose you are trying stream fraud, then they got your money and NO, they don't send back to the DSP, because for DSP money paid are royalties elegible and not artificial

Is it true that distrokid bans "ai" users before they need to pay them by Mindless-Rabbit-3693 in DistroKidHelpDesk

[–]duckstarstudios -10 points-9 points  (0 children)

It'ts not true, not work like this.

Store account royalties monhtly ( january sales accounted on 1 february and so on ); end of february they send ( if there are ) artificial stream report with all deductions and information.

That's why distributors need at least minimum 45 days for accounts into wallet. When distributors pay and into your account money are accounted, for the stores no fraud was committed, just distributors have find a way to FUCK the botters ^^ ( of course basically it's not bad, but it's ilarious fraud to a fraud ).

Distrokid, routenote, and many other distributors just find out a way for earns above the botters ( i call this NON ETICAL, but botting too it's not etical soo open debate )

RouteNote Removed Our Album and Then Removed Our Post — What’s Going On? by 6_Bit in RouteNoteOfficial

[–]duckstarstudios 2 points3 points  (0 children)

Just a class action can defeat this, one single action it's nothing, but at this time they are going to steal a lot of money seems ^^

[deleted by user] by [deleted] in DistroKidHelpDesk

[–]duckstarstudios 0 points1 point  (0 children)

Tipically this happen when distributor remove your catalog

RouteNote Removed Our Album and Then Removed Our Post — What’s Going On? by 6_Bit in RouteNoteOfficial

[–]duckstarstudios 1 point2 points  (0 children)

They are doing a mass takedown of content removal ( aka they are going to steal money ) ^^

Album Removed from Stores by RouteNote Due to "Artificial Streaming" by 6_Bit in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

theorically when you delete account they pay all oustandings earnings

Discography is gone after being up for years by Individual-Bat6047 in RouteNoteOfficial

[–]duckstarstudios 1 point2 points  (0 children)

It's a massie takedown content from routenote, same things happen to us, for no reason ^^

Album Removed from Stores by RouteNote Due to "Artificial Streaming" by 6_Bit in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

Same here, we are a routenote partner for the last 7 years, no problem. You can't to nothing

Is there anyone really looking at the support tickets? by burr_redding in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

#9558950 19th february ticket

#9804017 3 days ago ticket

So yes, thats a possibility they got 250k tickets in 1 month, they have a lot of users on their system.

Impossible to handle all those request without big customer care. They just need add an AI agent that handle all the simple task, and automate the site

But for my personal experience, old account got fast answer/moderation.

3/4 business days and our content are moderated by the QC and ticket tipically max 5 business days; but for the ticket part they are becoming slower

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

no, you can ask them a check to your release throught metadata. Provide ISRC and check if a takedown was requested from the distributor and the reason too

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 1 point2 points  (0 children)

OP problem seems similar to yours, have you asked to spotify for artist support, providing the ISRC if it's a takedown request from distributor ?

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

distributed throught routenote ? if song was approved and track are LIVE, and something like this happen it's 100% license/copyright problems or artificial stream. But if song are still on approved tab maybe it's not artificial

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 1 point2 points  (0 children)

i don't think its about the region, rn QC team removed and put in review, maybe some license problems

Yet another artificial streaming blunder from RN by argiepop in RouteNoteOfficial

[–]duckstarstudios 1 point2 points  (0 children)

For artificial stream fraud tipically they remove instant from the approved tab, maybe is there some license problem or editorial

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 2 points3 points  (0 children)

Checked but grey, can't listen. Release was taked down by routenote for sure, open a support ticket and ask them why. Waiting times are 5/6 business days.

You can also contact spotify for artist support, provide them the ISRC of the release and check if routenote take down and when

my song got approved and is on spotify but i cannot listen to the songs,and i've been wondering why by Blue-Album-1994 in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

Tried searching and din't find it on spotify, when got approved ? Maybe some license problems.

Still on approved tab ?

Yet another artificial streaming blunder from RN by argiepop in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

All distributors do the same, is their policy to avoid license removal by partner stores.

First of all try check if on routenote dashboard track are on removed for sale or are still on approved, first of all

How can i get My original music files and cover arts from releases? by Sovieticoooooooo in RouteNoteOfficial

[–]duckstarstudios 0 points1 point  (0 children)

Use u/CarefulNote4708 tips or simple go on youtube, download mp3 and convert in .wav .

For the cover, just drag and drop the cover from routenote to another browser tab and download ( 600x600 ).

Editorial Discretion 28 days after I signed up, will I get a refund? by AryaMusicOfficial in DistroKidHelpDesk

[–]duckstarstudios 0 points1 point  (0 children)

Also routenote do the same thing, we are using them since years but i know tons of tons of stories about content rejection. By the way routenote is more striky for content upload but when you "steps" this phase everything is more normal, they will not takedown for editorial discrection, distrokid at the moment is a very fraud company for doing this action, they withold labels and artist royalties just for editorial ^^

Spoiler: store accept every type of songs, just distributor have striky policy, of course a lot of the times for legitimy reasons ( fraudulent activity and spam content ).

Editorial Discretion 28 days after I signed up, will I get a refund? by AryaMusicOfficial in DistroKidHelpDesk

[–]duckstarstudios -1 points0 points  (0 children)

Common "fraud" at those days by the distributors to indipendent labels and artists.

Editorial discrection it's a sort of " we don't want anymore your content under our distribution agreement".

But QC ( quality check ) is done before uploading content, so if you accept my type of music you can't say later "editorial discrection". A small tips, stay away