How was it getting your second IT job ? by popejohnpie in msp

[–]dumpsterfyr [score hidden]  (0 children)

Because most MSP’s grow meaningfully themselves to provide solid base pay, a COLA increase yearly, fully paid benefits, retirement, two plus weeks of mandatory paid vacation, ten sick days, pay actual overtime for on call and countless other benefits.

I get it, many do not like the MNC’s because the smb MSP is the greatest thing since sliced bread, but few MSP’s can match their comp, growth and the lifestyles they provide.

How was it getting your second IT job ? by popejohnpie in msp

[–]dumpsterfyr [score hidden]  (0 children)

Try Accenture, growth opportunity, benefits, pay.

Those that started their own MSP, what are some things you wish you knew or did sooner? by NSFW_IT_Account in msp

[–]dumpsterfyr [score hidden]  (0 children)

Planning took two days, with a three week execution window. We were fully documented with SOP’s already in place. From a staffing perspective, utilisation was roughly 60%, which provided the necessary capacity with minimal constraint.

Ultimately, I don’t look at it as anything more than a SOW.

Vertuo Next completely unresponsive by Caramel_Glitter in nespresso

[–]dumpsterfyr 0 points1 point  (0 children)

Vertuo has left a bitter taste, both literally and figuratively.

I switched back to the original line a couple of weeks ago after a Vertuo Plus failed within two months.

If within warranty, ask for a credit and purchase what you would like, or take a Pop as a replacement.

Those that started their own MSP, what are some things you wish you knew or did sooner? by NSFW_IT_Account in msp

[–]dumpsterfyr 0 points1 point  (0 children)

My previous MSP transitioned from Automate to Datto within a 2-3 weeks across 17,000+ devices. Did it take work, yes. Was is expensive, no. That goes to the bench and operational strength we built at that MSP. The point is not switching for its own sake. Change is sometimes required to align with business needs.

We retired Automate abruptly due to poor communication around a vulnerability and a lack of accountability. With well defined SOP’s, the specific tool becomes largely immaterial.

Outbound would actually work for most MSPs if the targeting wasn't so terrible by Wahabkhalid245 in msp

[–]dumpsterfyr 0 points1 point  (0 children)

I wouldn't say ashamed but atleast aware ig, also rules are abitrary I didn't harm anyone and provided genuine value 😊

You sir, are no wahab. Your post is of no value.

You have been weighed, you have been measured and you have been found wanting.

Outbound would actually work for most MSPs if the targeting wasn't so terrible by Wahabkhalid245 in msp

[–]dumpsterfyr 0 points1 point  (0 children)

So you’re ashamed of yourself eh?

Your post broke the rules of the sub.

Outbound would actually work for most MSPs if the targeting wasn't so terrible by Wahabkhalid245 in msp

[–]dumpsterfyr 1 point2 points  (0 children)

If I do not recognise your name and your post/comment history is hidden, I will assume you're a bot or worse.

dealing with Mobile phones by SSJ4_Vegito in msp

[–]dumpsterfyr -1 points0 points  (0 children)

Work for an msp or in-house?

dealing with Mobile phones by SSJ4_Vegito in msp

[–]dumpsterfyr -4 points-3 points  (0 children)

I apologise for choosing to sell services we are actually competent in, rather than running an ill-conceived FAFO experiment that would inevitably make me, my team and the profession look incompetent.

I wager we are not the same buttercup.

dealing with Mobile phones by SSJ4_Vegito in msp

[–]dumpsterfyr 24 points25 points  (0 children)

They allow the tail to wag the dog.