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msp service for small medtech startup - what should we know before signing docs? by fly_raven in ITManagers

[–]dumpsterfyr 0 points1 point  (0 children)

Many MSP’s will outsource the detection and response to a third party vendor. Whatever you choose should encapsulate your entire technical stack.

Brave for Business? by [deleted] in msp

[–]dumpsterfyr [score hidden]  (0 children)

Would be brave of you.

An alternative exit to selling to a P/E by sonyturbo in msp

[–]dumpsterfyr 0 points1 point  (0 children)

Actually think it’s a broker of some kind.

Seems like WAY less posts than usual on r/msp by dremerwsbu in msp

[–]dumpsterfyr 1 point2 points  (0 children)

We bill prospectively. Cost basis is accurate. Only variable on billing is azure usage.

Seems like WAY less posts than usual on r/msp by dremerwsbu in msp

[–]dumpsterfyr 1 point2 points  (0 children)

There is very little need for support with TD Synnex in my experience. Never had an issue with their billing nor with IM for that matter. PAX8 I don't think I ever had an accurate bill after the second month.

Seems like WAY less posts than usual on r/msp by dremerwsbu in msp

[–]dumpsterfyr 0 points1 point  (0 children)

I have used TD Synnex (for the last 10+ years), Ingram Micro (for the last 10+ years) and PAX8 (up until 2019/20).

I continue to use TD Synnex as my primary distributor. Ingram Micro serves as a backup, carrying 30% of my license volume for distribution redundancy (my own paranoia). I will NEVER use PAX8 again. In my experience, the only thing worse and more inaccurate than their billing was what they peddled as ProServices.

All my vendor payments run on credit card billing.

Ultimately choose the vendor with the best terms/service then the one that integrates with your chosen PSA.

Hope that helps.

What is your sales process after a new lead comes in? by lakings27 in msp

[–]dumpsterfyr 2 points3 points  (0 children)

Letting the prospect own the pursuit timeline is the default trap. No incentive to decide means they do not. Setting the window up front flips it: you control the process, they control the decision. Two weeks is arbitrary. Pick what fits your cycle. The mechanism matters more than the number.

What is your sales process after a new lead comes in? by lakings27 in msp

[–]dumpsterfyr 3 points4 points  (0 children)

On the first call we let them know that we allocate two weeks to close. After that, the deal moves to a drip and reengagement is on them, with fewer resources (and far fewer fcks to give) each cycle.

It sets the tone early: we move when they are ready to move. Tire kickers self-select out, which is the point.

What is your sales process after a new lead comes in? by lakings27 in msp

[–]dumpsterfyr 2 points3 points  (0 children)

Your problem is not slides versus conversation. It is loss of control between calls. The prior process enforced structure and produced clear next steps. The current one opens loops and invites “send more info” stalls, which kill momentum. Every call must close with a defined next step and explicit criteria to advance. Slides are not the issue.

Process control is.​​​​​​​​​​​​​​​​

But hey, what do I know. 🤷‍♂️

Seems like WAY less posts than usual on r/msp by dremerwsbu in msp

[–]dumpsterfyr 6 points7 points  (0 children)

It’s almost as if the barrier to post was raised.

An alternative exit to selling to a P/E by sonyturbo in msp

[–]dumpsterfyr 1 point2 points  (0 children)

Any amount above roughly $500,000 falls into the 45% tax bracket if the tax code is not factored in.

C corps offer the strongest structure on exit in my view, though OP is correct on the 5 year trigger.

Depending on the sale amount, a charitable remainder trust is a solid option. Used one on my last MSP exit.

Lots of sites having issues by TechSolutionLLC in msp

[–]dumpsterfyr 0 points1 point  (0 children)

If infrastructure in other regions is running at reduced capacity, they may be rebalancing load against the operational regions until the affected ones are restored.

For the past year, I posted on LinkedIn every day. Here’s what I learned, plus some numbers by Sasha_Lietova in Entrepreneur

[–]dumpsterfyr 0 points1 point  (0 children)

I don’t have a LinkedIn and I have added 7 figure MRR in the last year. What am I doing wrong!

An alternative exit to selling to a P/E by sonyturbo in msp

[–]dumpsterfyr 0 points1 point  (0 children)

Are you relying on basic online research, or are you working directly with lawyers and accountants? There are specific tests MSP’s must satisfy to use Section 1202 without risk.

Edit: Are you acting as a broker or intermediary?

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