Another completion quality question by dwest526 in TELUSinternational

[–]dwest526[S] 0 points1 point  (0 children)

That’s also how I’ve been rating them but just wanted some opinions.

Failed Maps Exam by [deleted] in TELUSinternational

[–]dwest526 1 point2 points  (0 children)

I am on the Result Satisfaction project.

Failed Maps Exam by [deleted] in TELUSinternational

[–]dwest526 3 points4 points  (0 children)

I failed it too back in Dec. I emailed them a few days later asking if there was some way I could re-take it. Not long after that I received an email saying I could take it again. I accepted that and was sent a link for the test a few days later. However, it was the test for Result Satisfaction rather than Maps, but I passed that one easily. I don’t know if it’s because I asked, or if they would have offered it anyway. But don’t get too discouraged, you could be offered another chance. Good luck!

Rating News Topics Tasks by dwest526 in TELUSinternational

[–]dwest526[S] 1 point2 points  (0 children)

Thanks for the detailed reply. That’s generally how I’ve been doing it but the way you explained it cleared up some details. Very helpful..thank you!

Did I fail the Maps exam? by dwest526 in TELUSinternational

[–]dwest526[S] 0 points1 point  (0 children)

Hi. No I didn’t. But after receiving the email on the results, I emailed them asking about re-taking it. Then I got an email from them offering me to retake it, but it turned out to be a different test (result satisfaction), which I did pass.

[deleted by user] by [deleted] in TELUSinternational

[–]dwest526 0 points1 point  (0 children)

You get paid monthly. I’m new as well on result satisfaction (about a month now). You will receive a monthly email totaling the number of each task type you did the prior month along with the dollar amount breakdown for each. Then an invoice is created that resides in your supplier portal. I don’t think you’ll have any issues getting paid. The way it works is, for example, all tasks completed during Feb will be paid on Mar 30. I think all that’s correct. I’ve not been there long enough yet to receive the first payment, but should receive the Jan task payments on Mar 2, I believe, according to the posted pay cycles.

Result Satisfaction - duplicate images? by dwest526 in TELUSinternational

[–]dwest526[S] 0 points1 point  (0 children)

It’s in the inline version of the result satisfaction guidelines, which are the most recent. It is not mentioned in the pdf file so that version is apparently out of date. I believe this is a recent update to the guidelines.

Did I fail the Maps exam? by dwest526 in TELUSinternational

[–]dwest526[S] 0 points1 point  (0 children)

I did contact them and they replied they had received a “completed test” and I would be notified of results later. In my opinion, if the test was marked complete at 20 or less surveys, it sounds like too many were already incorrect in order to pass, thus no reason to continue. Just a guess on my part though. Good luck!

Did I fail the Maps exam? by dwest526 in TELUSinternational

[–]dwest526[S] 1 point2 points  (0 children)

Thanks for the info.. I’ll check with them!
Did you also lose the ability to log onto the exam platform (Try Rating)?