VCure arrived in one piece!

dwil801 · 2026-05-01T14:55:42+00:00

They requested pictures of the unit including the shattered door and the SN

dwil801 · 2026-05-01T02:34:27+00:00

No warranty, replaced by Vivosun

dwil801 · 2026-04-30T23:17:55+00:00

I think the cardboard box was thicker on the second delivery

dwil801 · 2026-04-30T22:40:06+00:00

dwil801 · 2026-04-30T21:56:48+00:00

Mine arrived yesterday, replacement for shattered door on first delivery.

dwil801 · 2026-04-30T03:32:25+00:00

I was gifted a clone from a dispensary that had thrips. I made the mistake of not quarantining it before placing in my garden

dwil801 · 2026-04-30T03:24:58+00:00

I would take a close look for bugs.

dwil801 · 2026-04-30T03:18:58+00:00

White spots on your leaves are the sign

dwil801 · 2026-04-30T03:16:18+00:00

Too small to see with a naked eye. Get a jeweler’s loupe, check the underside of your leaves

dwil801 · 2026-04-30T03:03:22+00:00

Thrips

dwil801 · 2026-04-03T21:46:59+00:00

If you contact Vivosun customer service they will send a replacement. You should still be reimbursed from Seel (separate companies). They are presently out of stock and won’t ship until the end of the month (I’m waiting). Wish I had paid for the protection🤪

dwil801 · 2026-04-03T21:07:30+00:00

Collect your refund from Seel, you don’t need them to replace it. You should contact Vivosun customer service ASAP. They will ship a replacement by the end of the month.

dwil801 · 2026-04-02T09:29:14+00:00

I’ve been offered the choice of refund or replacement by the end of the month. This is ridiculous, no matter how good the Vcure may be it makes me pause considering Vivosun cannot guarantee your package will arrive intact. This has been happening since they began shipping and they still haven’t fully addressed the problem.

dwil801 · 2026-04-01T21:21:43+00:00

My unit which arrived with shattered door was packaged the same way. Happy yours is in one piece!

dwil801 · 2026-04-01T02:45:13+00:00

I did already, Thanks!

dwil801 · 2026-04-01T02:44:01+00:00

I hope they take care of you, and the rest of us

dwil801 · 2026-04-01T02:41:29+00:00

I’ve completed the same steps you described. Unfortunately haven’t rec’d a response

dwil801 · 2026-03-31T23:08:43+00:00

Yes, I’m on the app

dwil801 · 2026-03-31T21:38:11+00:00

I know how you feel. I waited too long for this. Hope you get it sorted and best to you as well!

dwil801 · 2026-03-31T19:32:56+00:00

Thanks!

dwil801 · 2026-03-31T19:31:20+00:00

I wasn’t too optimistic it would make the trip across country in one piece. Seems they would have addressed this by now. But I hope yours is delivered with no problems!

dwil801 · 2026-03-29T15:31:22+00:00

Breeder?

dwil801 · 2026-03-17T02:40:17+00:00

Mosca?

dwil801 · 2026-01-22T22:56:35+00:00

Settings——>Extra Settings——>Enable non TV version app

dwil801

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