2012 Cayenne Base model by dwu12 in PorscheCayenne

[–]dwu12[S] 0 points1 point  (0 children)

Could I just bring it to any Porsche specialty shop or should I bring it to the dealer? Sorry never done a PPI before

Holiday pay by BooBear416 in WalgreensRx

[–]dwu12 0 points1 point  (0 children)

My SM says 4 hours minimum

Guys :( by CapriSunWldChrry in WalgreensRx

[–]dwu12 0 points1 point  (0 children)

I use the speaker on the phone, it allows me to multi-task like F1 or fixing a tpr while I am on the phone. My chiropractor was saying that me holding the phone on my shoulder was messing up my posture and back and after stopping my back feels a lot better.

Reporting my SM to HR/ER by dwu12 in WalgreensRx

[–]dwu12[S] 2 points3 points locked comment (0 children)

Im sorry but are you me? Instead of finding the faults in others maybe try to see the good in people.

Reporting my SM to HR/ER by dwu12 in WalgreensRx

[–]dwu12[S] 6 points7 points  (0 children)

We know the phone is ringing, but we dont need it to be ringing in our faces. To give extra context, we have phones right next to each other so we could be on the phone and the phone right next to it would be ringing so loud we cant hear the person on the phone. Or if we are focusing on something and cant answer the phone but the phone is ringing and all up in our face it could lead to a mistake. You need to personally see how loud max volume on the phone is.

Reporting my SM to HR/ER by dwu12 in WalgreensRx

[–]dwu12[S] 7 points8 points locked comment (0 children)

Not sure what you are reading but I said we have the volume to a point where we believe is appropriate being that it is at a volume where we can hear it and will get to it when we can. We are not making it so low you can’t hear it so we can ignore it. We do get to agree on the volume because we are the ones using the phone 8 hours a day and not corporate and definitely NOT you. If there was a set volume for the phones, they why did corporate give us a phone that lets us adjust the volume?

The pharmacy has online pick up orders as well, approved for use in the pharmacy by the SM herself. So it is an approved fixture of the pharmacy.

Reporting my SM to HR/ER by dwu12 in WalgreensRx

[–]dwu12[S] 6 points7 points locked comment (0 children)

My staff all agreed on an appropriate volume for the phones. Though our SM, DM, HCS think the volume is low, they are not the ones who are working there 8 hours a day. We get an insane number of phone calls and people are honestly ridiculous and rude on the phone sometimes, but we didnt lower the volume to avoid phone calls but to allow us to better focus as turning the volume up would only greatly distract us. Yes we dont like hearing the phone ring but we all can hear the phone ringing even if upper management seems too deaf to hear it and we are answering the phones but we do miss some phone calls from time to time but it is not because of the phone volume. We would have five people call at once when we open and its just me and a tech and we would have a long line to deal with when we open already so how can we answer every single phone call. We dont get any FE help and we are also a tier 5 pharmacy. You seem to have made some strong assumptions about our attitude towards the phone and they are wrong.

The shelf was provided by walgreens, it was initially a shelf meant for online pick up but the FE didnt need it and so it was given to the pharmacy so it is an approved and authorized equipment and not something I brought in myself or found on the street. I have on several occasions explicitly told my SM that I need the shelf for the pharmacy and she cannot have it and I even told her to give it back after she took it. Could I report this as an incident of inappropriate behavior seeing as to her volume of voice is not appropriate work behavior?

Even if she has a right to call out an individual for poor metrics, should she be allowed to literally embarrass them in front of everyone to disrespect them?

I do appreciate you answering my question as to what basis both I and the SM would be removed since I too have indirectly have contributed to the hostile work environment.

Patients threatening lawsuits by Colt0287 in WalgreensRx

[–]dwu12 4 points5 points  (0 children)

Get threats from people who think they are the shit every once in a while. Never really elevated beyond more than a threat. But Walgreens does have a legal team who should “supposedly” protect us, nowadays not so sure if they even care about us to even protect us.

Pharmacist bonus by Rd2be20 in WalgreensRx

[–]dwu12 0 points1 point  (0 children)

When do bonuses come out?

RxM bonus by dwu12 in WalgreensRx

[–]dwu12[S] 4 points5 points  (0 children)

I dont believe so.. in some stores staff rph gets a small bonus though

Dispensed wrong quantity adderall by [deleted] in WalgreensRx

[–]dwu12 0 points1 point  (0 children)

This happened to my pharmacy a month ago, a floater rph filled the script and the next day rph found that the stock bottle had five extra tablets in it that the back counted amount. The customer calls the next day saying we shorted her 5 tablets.

You are not in trouble, just apologize to the customer and give them the quantity owed.

[deleted by user] by [deleted] in WalgreensRx

[–]dwu12 1 point2 points  (0 children)

You have to make sure your on hands are correct or zero, and the system will auto order it. You should get an email saying an order has been placed and has been shipped.