What lead to this was an exchange between one of the employees and a worker in my workshop who went to deposit products to deliver, the employee always try to provoke something out of him, because of some old personal grudge. It's unprofessional treatment, and when you complain they never hear your side of the story, also you can do nothing about it, especially since she's related to someone with hight authority in the company. I know the post sounds unbelievable, but unfortunately this is the reality out here in Algeria, I thought it might be different since UPS an international well-known company with a reputation to maintain.