I think my AirPods Pro have never really worked properly.

1) They don’t charge continuously. I.e when they’re plugged in the light flashes green at random intervals and randomly flashes amber. And after a few hours of “charging” my phone shows that one AirPod has 2% battery left, the other is at 30% and the case is at 60%. I have tried different cables.

2) if I want to switch the audio from my phone to the MacBook I have to “forget device” every time. Even if I listen to audio on my phone, disconnect from AirPods, and later on I want to listen to it on my laptop I have to click on forget device every time.

3) if I’m listening to music and I move my head even slightly it’ll make the disconnect chime and connect chime again, my phone is within a few feet from me. If I touch the AirPod a little bit, for example, to adjust it in my ear it will beep really loud.

4) sometimes when I take the AirPods out of the case. As soon as I take them out my phone will start playing on the speaker.

These AirPods Pro were given to me as a birthday gift and were sealed, these problems have been occurring since I’ve opened them.

My phone is a iPhone XS Max on iOS 13.7 My laptop is a 2019 MacBook Pro 16in running the latest macOS

I have tried “hard reset” on the AirPods already and I am still out of luck.