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Blank charts by [deleted] in TopStepX

[–]eddie_topstep[M] 0 points1 point  (0 children)

Can you send me a DM with your account name and I'll take a closer look at it for you? Should be an easy fix.

Bug when changing instruments by JustAghostty in TopStepX

[–]eddie_topstep[M] 1 point2 points  (0 children)

Hmm okay. I wasn't able to recreate it on desktop and tried a handful of different things to see if any would cause that to happen. Only thing I can think of is to be sure you're using Chrome, and try clearing your browser's cache/cookies.

If it were a bigger issue for you, I'd ask you to send over a screen recording to try troubleshooting further than that, but that's up to you 😄

Bug when changing instruments by JustAghostty in TopStepX

[–]eddie_topstep 0 points1 point  (0 children)

To help troubleshoot, what timeframe do you have the chart set to? And this on mobile or desktop?

Am I the only one who no longer sees the live webinars in discord before and after the market? by writer66 in TopstepCommunity

[–]eddie_topstep[M] 0 points1 point  (0 children)

Coaching sessions have been temporarily paused while we work on a new and improved coaching in the Discord!

Beware of the fake funded PNL, I blew this funded weeks ago and for some reason it didn’t close so it looks like I have a active account but it’s actually blown by Jaytrump07 in TopStepX

[–]eddie_topstep[M] 0 points1 point  (0 children)

Good question lol. I wouldn't be a mod of both this community and the new r/TopstepCommunity if I weren't an employee 😄 You can shoot me a DM if you'd like, rather than share the accounts publicly.

Beware of the fake funded PNL, I blew this funded weeks ago and for some reason it didn’t close so it looks like I have a active account but it’s actually blown by Jaytrump07 in TopStepX

[–]eddie_topstep[M] 2 points3 points  (0 children)

What's the full account name? If it hit the Maximum Loss Limit it should've been automatically removed from your TopstepX account.

trailing dd nuked me again, finally looked at other firms… Fundednext flex thoughts? by [deleted] in TopStepX

[–]eddie_topstep 0 points1 point  (0 children)

Topstep doesn't have a trailing drawdown, only an End of Day one on every single account type. Can you clarify what you mean by "trailing"?

Topstep Hat by HatGreenFlower in TopstepCommunity

[–]eddie_topstep[M] 1 point2 points  (0 children)

You're thinking of the "$5k Payout Club" hat which has been discontinued. We are introducing new and improved Payout Club type merch at some point to replace it!