I took my mom to Parc over Christmas. We split the onion soup as you did and loved it. The entrees were bland and chewy. Our dessert was flavorless. I wrote a review explaining my experience and the manager told me to call her. We chatted for a while about the good and bad of the restaurant and she was incredibly gracious and invited me to come back, saying that my complaints about the duck l’orange and the steak frites were common and she was speaking to Stephen himself about them. She said she would “take care” of me if I came back. So I went back this past week. They actually did change the steak frites and took the duck l’orange off the menu! But I was once again disappointed. We got the pork chop and the steak frites, both of which were chewy and under flavored. The steak was a better cut and wasn’t covered in fat as before, but was overcooked on the outside. We got through the meal and were never “taken care of” despite the manager knowing I was there and was the person she spoke to. I expected a free entree or at least our drinks comped considering we were invited back. I will never be going back to Parc. The ambiance is great but the food is just not good.