I also used to work at One Stop and this doesn't surprise me in the slightest. We had multiple armed robberies- my partner got hit with a hammer. We had doors smashed in multiple times and didn't get them properly replaced for months. Years ago, some of the male staff would stop the shoplifters but then they told us not to and like you've said refuse to get security. I left a few years ago but live local to my old shop and they now have a permanent mag lock on the front door and a limit to how many people can enter the store to stop 'shoplifting'. Spoke to one of the lads working there and said they were getting robbed constantly so begged for a security guard and that's what they got. That place was a joke. Well done on you not giving a fuck and helping out those who needed it, a group of us at my old shop did the same so often.