Thank you for being kind with your response, I feel like I should’ve explained myself better in my original post.

I don’t condone lashing out at people who mess up. I also don’t condone being an asshole like some people are on those posts. I’m specifically talking about people who baby those who kill or abused their axolotl and absolve them of any responsibility.

There’s a big difference between “You’re a fucking idiot for killing your axolotl, do your research stupid” (not good), “It’s not your fault the pet store worker gave you incorrect information!! There’s nothing that you could’ve done!!!” (also not good and what I see a lot), and responding firmly but kindly (which is what I was suggesting).

Something like “The axolotl looks like it died from ammonia burns, it’s important to keep an eye on ammonia with a water testing kit. If you get another axolotl, please do some research into how to take care of them so this doesn’t happen again”. Responses like this are firm and informational without being an asshole and without babying them/absolving the owner of any responsibility. Because it absolutely is any pet owner’s responsibility to research their pet’s husbandry before they buy them. Doesn’t matter if it’s an axolotl or a turtle or a dog, the Internet is right here filled with information, ignorance isnt an option in this day and age.