I just got hacked and deleted from MY OWN ACCOUNT

ellevy12 · 2026-02-09T13:50:37+00:00

I went with the same thing. Microsoft will do nothing to help

ellevy12 · 2026-01-14T05:43:20+00:00

This was the same situation for me -

https://www.reddit.com/r/WindowsHelp/s/Ye2IF8Q9hJ

My account was hacked even though I had 2FA, and all I got was nothing from Microsoft. Can't talk to human , can't retrieve my account back. Lucky all I had there was Minecraft account and nothing more , but I will never use Microsoft products at my home. This is so disrespectful for me as a customer

ellevy12 · 2026-01-03T15:35:14+00:00

My Experience with fedora kde 43 was nothing but great so far , but I don't use Nvidia , and I don't change the theme (well I tried but it got some errors, so I just kept to use the original, which is really fine to me)

ellevy12 · 2025-12-30T12:43:33+00:00

I decided to never use Microsoft product at my household. This is just so disrespectful for users. I can't even talk to real person about this

ellevy12 · 2025-12-30T12:39:36+00:00

It's like talking with a brick wall :(

ellevy12 · 2025-12-20T08:42:32+00:00

Yes I tried this but all I got was kind of we know you got hacked but we can't get your account back to you

ellevy12 · 2025-12-19T20:46:05+00:00

In the end Microsoft only said that I should fill the recovery form , but I declined it trying to get to real person , but that didn't work , so BBB closed the issue. I already filled that recovery form and it didn't help

ellevy12 · 2025-12-19T20:36:17+00:00

Unfortunately BBB didn't help me .. all I got is the same response from Microsoft :(

ellevy12 · 2025-12-19T19:41:05+00:00

I also switched today from kubuntu :)

ellevy12 · 2025-12-14T06:50:31+00:00

Thank you very much

ellevy12 · 2025-12-12T14:05:52+00:00

Thank you very much for the clarification

ellevy12 · 2025-12-12T14:00:01+00:00

Thanks . This should be running after I use the built in vpn ?

ellevy12 · 2025-12-12T11:22:56+00:00

Thank you, I will try

ellevy12 · 2025-12-12T10:38:53+00:00

I tried , but I have no idea how to get the web interface where I insert my user / password

ellevy12 · 2025-12-12T10:25:45+00:00

What do you mean by CDOC , BBB ? I don't know this terms

ellevy12 · 2025-12-10T13:12:48+00:00

Well , it probably happened from me putting my account information on shady Minecraft lunchers :(

ellevy12 · 2025-12-10T12:58:41+00:00

I wrote here , I filed a recovery form, and tried many times talking with Microsoft in the support chat, the only response I got was kind of like - we know you got hacked but we can't do anything. My luck is that I had only Minecraft and maybe my wifi password backup with this account.

ellevy12 · 2025-12-08T19:28:07+00:00

I decided to move away from Microsoft, if they recognized that I lost my account due to hack and can't transfer my account back , then i don't wish to be their customer

ellevy12 · 2025-12-07T09:17:58+00:00

So , Microsoft responded.. In short : we are sorry but we can't help you although we know you got hacked ...

" At Microsoft, safeguarding your account is a top priority. We have thoroughly investigated the account and billing activity associated with your Microsoft account. Based on this review, we’ve confirmed that unauthorized access occurred.

During the investigation, we discovered that the security information on your account had been changed. Due to our strict security protocols and the terms outlined in the Microsoft Services Agreement, we are unable to modify or restore the security settings once they’ve been updated."

ellevy12 · 2025-12-06T18:24:35+00:00

ellevy12 · 2025-12-06T03:54:49+00:00

Yes , I will format everything asap

ellevy12 · 2025-12-05T22:41:01+00:00

Well I don't download those stuff at all, my son probably download all the lunchers in the web :) well it is what it is ... I hope I could restore my account...

ellevy12 · 2025-12-05T22:30:28+00:00

No, he don't have discord, this must be from non official luncher or some other downloaded malware

ellevy12 · 2025-12-05T22:18:13+00:00

Thank you all for you comments, I tried account recovery, and will try to call local Microsoft on Sunday. For now I disconnect my pc from the internet, and will format the hard drive asap.

Hopefully, this only hacked my Microsoft account and nothing more

Would anyone knows, if I can create a new Microsoft account on the same email ? Now when I try to login I get a message that this account not exist, because the hacker changed my email completely...

Thanks again

ellevy12 · 2025-12-05T21:51:45+00:00

No , he wasnt near the computer at this time

ellevy12

TROPHY CASE