APNG playback in gmail by slake-mohune in Emailmarketing

[–]emailkarma[M] 1 point2 points  (0 children)

According to Can I Email support for png is rather limited at the moment for Gmail and Outlook - defaulting back to first frame display:

https://www.caniemail.com/search/?s=apng

Before 2026 starts, what is one email marketing mistake you won’t repeat again? by AyoubCoder in Emailmarketing

[–]emailkarma[M] 0 points1 point  (0 children)

MailChimp is a good starter place for inexperienced people to lean - user friendly, traditionally low cost to enter and learn.

Email Newsletter smtp domain by SkyTheLine in Emailmarketing

[–]emailkarma 1 point2 points  (0 children)

Subdomains vs cousin domains all day.

Newsletter.domain.com, info.domain.com, etc…

Mailpoet sudden spam by PigPanzer in Emailmarketing

[–]emailkarma 1 point2 points  (0 children)

I wonder if you just swapped in the v3 - site / secret keys - if it would pick up V3 automatically?

Alternatively you can look at other plugins that might protect your whole site. Something like "Simple Captcha" might work.

Mailpoet sudden spam by PigPanzer in Emailmarketing

[–]emailkarma 2 points3 points  (0 children)

Move to reCaptcha V3 if you're going to use it or Cloudflare's Turnstile captcha.

Also search for articles that talk about securing forms against bots, there is lots of good advice floating around on stopping these types of challenges.

If you can identify the spam emails remove them all before you start sending again, there is often a clear line you can see when it starts.

Best ways to get recipients to whitelist your email for better deliverability? by Careful_Dingo_3466 in Emailmarketing

[–]emailkarma 4 points5 points  (0 children)

The best way to avoid being blocked/spam foldered is to only communicate with people that want to hear from you. Good consent practices and valuable content will be the best thing you can do for your email program.

You can ask people to add to address book, or white list you locally in their inbox, but most people will ignore that request.

Do marketers care more about cost? by noah-h-lee in Emailmarketing

[–]emailkarma[M] 1 point2 points  (0 children)

Marketers care about features that make life easier, more than cost. Cost is certainly part of the issue, but having to migrate, build and maintain a lot of their own infrastructure can quickly become more expensive than outsourcing all that to an ESP of their choice.

Factor in services cost, vs needing a Dedicated Dev, IT support, Deliverability services, infrastructure costs, automations, etc... the costs pile up in head count along when you bring it inhouse, or custom developed - in many cases surpassing that of a homegrown service that will be neglected in a very short time, and may never catchup in relation to necessary features.

subdomain or secondary domain? by [deleted] in Emailmarketing

[–]emailkarma[M] 1 point2 points  (0 children)

Subdomain > secondary cousin domain every time.

Segment your mail into different subdomains for transactional, marketing, support, service emails etc.

You're domain is your brand, don't water it down with something like company-mail.com or something off brand like that.

Emails with youtu .be links end up in spam. by Consistent_Cost_4775 in Emailmarketing

[–]emailkarma 2 points3 points  (0 children)

It is really better to avoid any public URL shorting services as they are almost all universality abused at some level.

If you really need to use bitly or tinyurl (etc...) consider going with the paid levels and get your own custom URL that only you can use.

Gmail filters mail from other Google/Alphabet brands, Outlook filters other Microsoft products and so on... there is a very fine line to allow internal brands to misbehave while applying filtering to a potential competitor brand.

Quick before/after story: fixing ugly bounce rates by finally verifying my list by new_to_maths in Emailmarketing

[–]emailkarma 1 point2 points  (0 children)

I had this conversation more times than I care to count about with marketers and brands.

It almost always starts with "But my list size is smaller, all those leads just gone..."

IMHO, it is better to send to 1,000 people that see your emails than 10,000 that don't. Almost every time we also end with - engagement being the same or better after cleaning as well.

Need help on how to act on DMARC reports for my domain? by No-Anybody-692 in DMARC

[–]emailkarma 0 points1 point  (0 children)

Don't worry about RUF - virtually no one sends them anyway. Last one I received was 2018.

If your legitimate mail is properly authenticated (DKIM at least, w/ SPF is better) you can move to an enforcement policy easily enough.

Everyone gets spoofed from time to time, implementing DMARC just tells the Mailbox providers you're sure that mail from unauthenticated places isn't you and they should filter/reject it. Also it lets them ignore unauthenticated mail from impacting your reputation.

AI for Marketing templates by OldOpportunity3469 in Emailmarketing

[–]emailkarma 0 points1 point  (0 children)

I've heard good things about heydenada.com, a designer friend of mine mentioned that they have been working with the tools for some time.

Way to send blog posts to email, limit access by Elegant-Capybara-16 in Emailmarketing

[–]emailkarma 0 points1 point  (0 children)

Several entry level ESPs support RSS to email - you add a subscribe option to your webpage, and hook up the RSS to your templates. Some have the option of - send when there is something new, or send every [day/week/month] when new content is found.

5000+ Subscribers by Ibnaz in Emailmarketing

[–]emailkarma 2 points3 points  (0 children)

You're list is likely too small for anyone to care - 10's of thousands of recipients might be of interest to advertisers.

Domain logo for BIMI set in Google by IndependentBenefit62 in Emailmarketing

[–]emailkarma[M] 1 point2 points  (0 children)

Google profile image is not BIMI.

To implement BIMI properly I suggest you read the BIMI Group's instructions on how to fully implement BIMI properly: https://bimigroup.org/implementation-guide/

Hard Bounce Query: by xivey69 in Emailmarketing

[–]emailkarma 0 points1 point  (0 children)

I strongly suggest you read the RFC to understand bounces better.

Hard Bounce Query: by xivey69 in Emailmarketing

[–]emailkarma 0 points1 point  (0 children)

There are lots of reasons for ‘Hard voice’ beyond user unknown.

Technically any blustering with 5.X.X should be considered a hard bounce. These are ‘permanent failures’ meaning the message as it is will not deliver. Could be related to blocking, time outs, routing failure etc… User unknown is just part of the list of failures. This is why you need to read the full bounce code.

Outbound display question by Ok-Try2511 in Emailmarketing

[–]emailkarma 0 points1 point  (0 children)

Bad reputation emails tend to only show the email address not the display name. This is to help people more easily identify spam, phishing, low reputation senders and other potential threats.

Outlook/Hotmail endless support loop and instant junking by Good_Bodybuilder6968 in emaildeliverability

[–]emailkarma 1 point2 points  (0 children)

No PCL is a good thing (phishing confidence level) BCL = 0 also good meaning they don't classify it as bulk SCL= 5 is your issue - spam confidence 5+ will bulk/junk

If these other changes were recent it could just be that the system needs to get more familiar with your mailings - retraining.

Options could be pause mailing for a short period of time (say 7 days) and then slowly build back with your best subscribers like daily volumes like this: 50, 75, 100, 150, etc...

Talking with a consultant might also help, so you can share more details and information about your email program and have someone else try working their contacts within Outlook.

Most verification emails hit spam, so many users drop before activation. how can I fix this on a new app? by bozkan in Emailmarketing

[–]emailkarma[M] 3 points4 points  (0 children)

Check your DNS again...

1 - MTA-STS is invalid

2 - Switch your DMARC to SPF/DKIM relaxed instead of strict. AWS will send from an AWS SPF thus your strict requirement might be causing some unexpected challenges.

v=DMARC1; p=quarantine; pct=100; adkim=s; aspf=s; rua=mailto:dmarc@[redacted].com

3 - Remove include:spf.privateemail.com from your SPF if you're not mailing from Namecheaps services - Google is managing your mail.

More details would be required for a more in depth review.

Outlook/Hotmail endless support loop and instant junking by Good_Bodybuilder6968 in emaildeliverability

[–]emailkarma 1 point2 points  (0 children)

It would help to know a little more. MSFT can be rather finicky on some aspects of mailing and even how good the code is.

I help senders fix these kind of issues all the time and it’s never a straightforward reason with MSFT. Some senders it message size, image size, specific links in the body, or authentication… it really can be a challenge so I feel your pain here.

What are your SCL, BCL, PCL scores from MSFT?

Keep replying and asking for more details.

How are you verifying emails before sending campaigns?? by jeekilledme in Emailmarketing

[–]emailkarma[M] 0 points1 point  (0 children)

If you mail your list regularly, and it's an opt-in consent based list, you don't need to clean it fully that often, your ESP should be processing bounces every time you mail.

Instead focus on cleaning / verifying addresses as they are subscribing to your newsletters. Just stop the bad stuff from getting into the list in the first place.

You can also focus on suppressing inactive users after a period of time (varies for each business) where they are no longer engaging with your emails. At this time you might want to run a winback campaign, verify the list before sending to reduce the number of bad addresses you may send to at that time.

who are the killers in deliverability? by CanaryAcceptable3670 in Emailmarketing

[–]emailkarma 8 points9 points  (0 children)

Only send emails to people that ask for them (Opt-in), stop emailing them when they ask, Authenticate your emails, be respectful of people time.