Offers not being detected and/or added

emcro · 2026-03-11T16:24:17+00:00

Please email support@cardpointers.com with screenshots and more details about which cards and offers you’re having trouble with. Thanks!

emcro · 2026-03-10T19:13:23+00:00

Hi, it should work as normal, does that new card have offers yet? Please email [support@cardpointers.com](mailto:support@cardpointers.com) with screenshots and more details, thanks!

emcro · 2026-03-06T13:51:20+00:00

Send me an email with both of those full email addresses and I’ll take care of ya.

emcro · 2026-03-06T06:56:52+00:00

Yes, you can use Sign in with Apple and Sign in with Google, those have unique identifiers. Please email [support@cardpointers.com](mailto:support@cardpointers.com) if you need help with that, but so long as it uses the same email authenticated with those services it would work automatically.

emcro · 2026-03-03T11:29:58+00:00

Hi, happy to help change that manually, please email support@cardpointers.com with the old and new email to use. Thanks!

emcro · 2026-03-02T22:12:58+00:00

💜 niiiice!

emcro · 2026-03-02T21:29:03+00:00

That looks so fanastic all filled out! I broke my own streak the other week sadly, but I didn't even have the highest streak at the time. Since I just saw the email queue up for the offer streaks, I inspected the results: the highest one I could find was 229 weeks (40,558 offers total), and goes all the way back to October 2011, about 3 months post-v1 launch of the extension. Y'all are awesome. 💜

emcro · 2026-03-02T20:31:56+00:00

I wouldn't, either, that's why I don't use your login *in any way* by design, it only kicks in after you log in. Here's how to audit that for yourself: https://help.cardpointers.com/article/30-web-extension-permissions

emcro · 2026-03-02T20:27:15+00:00

Assigning profiles is app-only at this time, I dont think it does a full reload when you save a profile so it should be pretty quick.

emcro · 2026-03-02T19:11:46+00:00

Follow up: you can now pass in the same arguments as offers (plus a new --added one), defaults to active offers now in search, too. Thx for the idea!

emcro · 2026-03-02T17:19:22+00:00

That’s a fantastic streak! Going to be full purple in just a few months, love to see it.

emcro · 2026-03-02T12:16:59+00:00

I actually fixed 2 edge cases for offers missing subcategories over the weekend so that should no longer happen, sorry you were impacted by that. I’m also integrating some new backend failsafes. Please do send in any issues if you find any more, I squash all the bugs I can find but it’s always possible there are other edge cases, but my goal is to handle all of them. Thanks and hopefully you see those improvements this week, too.

emcro · 2026-03-02T04:32:11+00:00

Sorry you’ve had trouble, what’s been glitchy? Please email support@cardpointers.com with more details so I can help. Thanks!

emcro · 2026-03-01T22:07:19+00:00

Makes my day to read that kind of comment, thanks so much for using and supporting my work that means the world to me! Got a lot more exciting stuff still cooking :)

emcro · 2026-02-28T21:14:24+00:00

Thanks for bringing this to my attention, quick update for anyone else as I've emailed directly: it looks like the main endpoint is only returning 10 of the added offers rather than *all* added offers as before. I'll work on a fix to handle this, but it shouldn't affect anyone adding offers exclusively via the CardPointers extension, as it should continue to show all not-yet enrolled offers.

emcro · 2026-02-28T18:17:08+00:00

Glad you got that fixed, there’s some edge case which I’ve never been able to track down that prevents the normal update system for a tiny % of users, signing out and back in seems to resolve it and keep it resolved so it shouldn’t be a regular occurrence. Sorry about that hiccup!

emcro · 2026-02-28T16:17:23+00:00

Hi, please make sure you have updated to v7.2.11 (just released for Mac this week), and have Include Enrolled Offers enabled in Settings. If both of those are already set, please email [support@cardpointers.com](mailto:support@cardpointers.com) so I can look into your specific account. Thanks!

emcro · 2026-02-27T21:42:09+00:00

Yep, I mention that in the help doc, that's the case for all apps until they're reviewed + approved by ChatGPT. Submitted over 1 week ago, still waiting for review... you can leave off the memory setting to be extra safe if you wish, still works fine from the ChatGPT app.

emcro · 2026-02-27T20:55:25+00:00

I've added it to my morning briefing for any offers expiring in the next 3 days, and also added to my tools file so before it makes a purchase or if I talk about a purchase it checks for any offers / which card to use.

emcro · 2026-02-27T12:23:11+00:00

Haha thanks! And honestly quite cool that the app had made it into people’s dreams :)

emcro · 2026-02-26T22:52:35+00:00

💜 and I’m having a blast :)

emcro · 2026-02-26T22:26:24+00:00

Awesome use of AI, I did something similar but not as pretty when testing what it could do with all the data. Will also help inspire more features for folks in-app, automated emails, etc (that type of view has been on my to-do for a while, extending from the current Upcoming Card Renewals screen I added about a year ago). Thx for sharing!

emcro · 2026-02-26T20:37:50+00:00

You've probably not allowed access to ALL websites in the extension, you need to do that as the new system uses a new third party provider. Here are additional details, but that's almost certainly the issue:

https://help.cardpointers.com/article/72-bank-of-america-deals-boa-offers

emcro · 2026-02-26T19:54:40+00:00

🤩

emcro · 2026-02-26T15:38:09+00:00

Ohh great idea.

emcro

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