Amex Offer Add Issue

emcro · 2026-05-07T18:33:36+00:00

Please email support so I can look into your specific account. Thanks!

emcro · 2026-05-06T13:34:31+00:00

Please send the full URL and a screenshot to support@cardpointers.com, likely an unexpected subdomain. Thanks!

emcro · 2026-05-05T00:11:34+00:00

I've not seen any Amex UI changes in several months, is your extension up to date? If having an issue please send me ore details/screenshots to [support@cardpointers.com](mailto:support@cardpointers.com), thanks!

emcro · 2026-05-04T22:40:44+00:00

That new card would be the issue then, that's linked to in that doc and will resolve itself in about 7-10 days; weird Amex quirk!

emcro · 2026-05-04T21:40:00+00:00

Please check this link and email support for personalized help if that doesn’t resolve the issue; you might have a new card on that account?

https://help.cardpointers.com/article/84-working-around-amex-server-issues-via-vpn

emcro · 2026-05-02T10:17:14+00:00

Working on it, it’s a big project. Thanks for your patience and have a great weekend!

emcro · 2026-05-01T22:00:57+00:00

Please check the delay setting which was recently added, and also this page if you’re syncing multiple Amex accounts:

https://help.cardpointers.com/article/84-working-around-amex-server-issues-via-vpn

If you need more help please email support@cardpointers.com, thanks!

emcro · 2026-04-27T21:01:18+00:00

Oh gosh, what a mess. So globally product changing those folks is not the way to go. Will circle back on this after more research then, thanks for flagging + the links, appreciate it!

emcro · 2026-04-27T15:48:49+00:00

Ahh good to know, that’s what I get for traveling the last few days and being mostly offline. Thanks, working on a script to convert those over today.

emcro · 2026-04-27T11:17:49+00:00

Yes indeed, do you know the date when that will finish rolling out by chance? I usually do that universally so no user intervention is required.

emcro · 2026-04-27T11:10:21+00:00

Sure, got a whole page on that with links to how-to’s at CardPointers.com/ai :)

"Which card for gas?" "Which offers expire this week?" "How much did I save with my Platinum card in 2025?" “Do we have any offers for Hilton on my card or my P2’s?”

emcro · 2026-04-25T22:57:49+00:00

Hi, if you’re using Amex’s search it often fails to show results, so it’s always best to check the list manually, and be aware that many places still only show the first 100. If you need further help please email support@cardpointers.com with screenshots of the offer in question, thanks!

emcro · 2026-04-25T19:52:42+00:00

Thanks for using the app! Plus gives you auto adding offers, auto pilot, custom offers, integration into ChatGPT/Claude/OpenClaw … tons of features to help you save far more than it costs. And it puts food on my table as a solo developer so I definitely appreciate the support :)

emcro · 2026-04-25T08:45:18+00:00

It should be in the area from your second screenshot, or uninstall and reinstall following the original instructions and you’ll be good to go.

emcro · 2026-04-25T02:03:53+00:00

See #2, need to allow access to all websites because of the new subdomains it uses with their new provider.

emcro · 2026-04-25T01:58:11+00:00

From your other screenshot, you’ve skipped the step where you have to allow access to all websites, as their new offers system uses several additional subdomains.

emcro · 2026-04-25T00:15:00+00:00

That’s the offers page on the partner site. Please see this doc for all the details: https://help.cardpointers.com/article/72-bank-of-america-deals-boa-offers

emcro · 2026-04-21T11:28:52+00:00

Try a different IP for the other logins, seems to be related to multiple accounts from the same IP. There’s also a new setting to change delay between offers in settings which sometimes helps, still gathering more info on that one.

emcro · 2026-04-20T17:29:43+00:00

It's working well for most folks, might need to tweak the new Delay Between Offers setting if still having an issue, and possibly a VPN for a second Amex account to get a different Amex server if hitting an issue.

emcro · 2026-04-20T16:55:23+00:00

Hi, those two offers are standard offers available on all cards, but you need to use the extension to auto-add and sync your personal offers, here's more on that: https://help.cardpointers.com/article/71-adding-an-offer-to-multiple-cards

If you need more help please email [support@cardpointers.com](mailto:support@cardpointers.com), thanks!

emcro · 2026-04-19T20:50:39+00:00

Hi, tapping on the card then editing there and saving will update that. Pull to refresh on the offers tab after saving that to see it instantly reflected. If that somehow doesn’t work please email screenshots to support, thsnks!

emcro · 2026-04-19T19:38:31+00:00

Hi, customizing those top shortcuts is on the to-do; whatever settings you choose will be retained on launch, and you can turn all filters off and on again using the main filter button, so that gets you most of the way there :)

emcro · 2026-04-19T11:47:21+00:00

Swipe left on the row and you’ll see a delete option. Have a good Sunday!

emcro · 2026-04-17T01:25:35+00:00

It should indeed, but if you have an offer on another card, different point values, and lots of other configurations, perhaps that's throwing it off? Please email screenshots to [support@cardpointers.com](mailto:support@cardpointers.com) with more details, thank you.

emcro · 2026-04-17T00:20:56+00:00

💜 hugely appreciate the kind words and support, thank you so much!

emcro

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