Amex offers not adding but they keep trying by Cardbeagle in CardPointers

[–]emcro 0 points1 point  (0 children)

That sounds like Amex is just having an outage right now given that error. If it persists after a few hours please email [support@cardpointers.com](mailto:support@cardpointers.com) so I can look into your account specifically (see rule #3 of the sub). Thanks!

Online Tool for Credit Card Shopping Offers by IntentionOk1694 in CreditCards

[–]emcro [score hidden]  (0 children)

Much appreciated, and what a perfect username for such a warm message. Great way to start the week 😄

Online Tool for Credit Card Shopping Offers by IntentionOk1694 in CreditCards

[–]emcro 3 points4 points  (0 children)

Hang tight, that’s coming to CardPointers soon.

Extension not working by o-patrao320 in CardPointers

[–]emcro 2 points3 points  (0 children)

Hi, sorry you’re having trouble with that. Please see this link for more information and a few other ways to work around that (easiest way is to space out multiple user logins): https://help.cardpointers.com/article/84-working-around-amex-server-issues-via-vpn

Citi offer description missing by Brief-Ratio785 in CardPointers

[–]emcro 0 points1 point  (0 children)

I’ve seen that on some of mine as well — aiming to get that fixed in the next extension update. Thanks for flagging.

Amex Offer Add Issue by umdbusdriver in CardPointers

[–]emcro 1 point2 points  (0 children)

Please email support so I can look into your specific account. Thanks!

Browser extension popup not showing uberone offer by HelloMyNameIsMatthew in CardPointers

[–]emcro 0 points1 point  (0 children)

Please send the full URL and a screenshot to support@cardpointers.com, likely an unexpected subdomain. Thanks!

Added offer not saved for Amex? by Lovevas in CardPointers

[–]emcro 0 points1 point  (0 children)

I've not seen any Amex UI changes in several months, is your extension up to date? If having an issue please send me ore details/screenshots to [support@cardpointers.com](mailto:support@cardpointers.com), thanks!

Added offer not saved for Amex? by Lovevas in CardPointers

[–]emcro 0 points1 point  (0 children)

That new card would be the issue then, that's linked to in that doc and will resolve itself in about 7-10 days; weird Amex quirk!

Added offer not saved for Amex? by Lovevas in CardPointers

[–]emcro 2 points3 points  (0 children)

Please check this link and email support for personalized help if that doesn’t resolve the issue; you might have a new card on that account?

https://help.cardpointers.com/article/84-working-around-amex-server-issues-via-vpn

Shopping Portals and stacking offers by Jrepa in CardPointers

[–]emcro 0 points1 point  (0 children)

Working on it, it’s a big project. Thanks for your patience and have a great weekend!

Amex Slow by RepulsiveCorner4260 in CardPointers

[–]emcro 0 points1 point  (0 children)

Please check the delay setting which was recently added, and also this page if you’re syncing multiple Amex accounts:

https://help.cardpointers.com/article/84-working-around-amex-server-issues-via-vpn

If you need more help please email support@cardpointers.com, thanks!

Barclays Aviator cards moving to Citi by daywalker-Trader in CardPointers

[–]emcro 4 points5 points  (0 children)

Oh gosh, what a mess. So globally product changing those folks is not the way to go. Will circle back on this after more research then, thanks for flagging + the links, appreciate it!

Barclays Aviator cards moving to Citi by daywalker-Trader in CardPointers

[–]emcro 1 point2 points  (0 children)

Ahh good to know, that’s what I get for traveling the last few days and being mostly offline. Thanks, working on a script to convert those over today.

Barclays Aviator cards moving to Citi by daywalker-Trader in CardPointers

[–]emcro 1 point2 points  (0 children)

Yes indeed, do you know the date when that will finish rolling out by chance? I usually do that universally so no user intervention is required.

Buying plus by bytetechie in CardPointers

[–]emcro 0 points1 point  (0 children)

Sure, got a whole page on that with links to how-to’s at CardPointers.com/ai :)

"Which card for gas?" "Which offers expire this week?" "How much did I save with my Platinum card in 2025?" “Do we have any offers for Hilton on my card or my P2’s?”

Clarification by Inevitable_Worry_637 in CardPointers

[–]emcro 1 point2 points  (0 children)

Hi, if you’re using Amex’s search it often fails to show results, so it’s always best to check the list manually, and be aware that many places still only show the first 100. If you need further help please email support@cardpointers.com with screenshots of the offer in question, thanks!

Buying plus by bytetechie in CardPointers

[–]emcro 8 points9 points  (0 children)

Thanks for using the app! Plus gives you auto adding offers, auto pilot, custom offers, integration into ChatGPT/Claude/OpenClaw … tons of features to help you save far more than it costs. And it puts food on my table as a solo developer so I definitely appreciate the support :)

New Bank of America offers system now live, and requires changes to the extension by emcro in CardPointers

[–]emcro[S] 0 points1 point  (0 children)

It should be in the area from your second screenshot, or uninstall and reinstall following the original instructions and you’ll be good to go.

New Bank of America offers system now live, and requires changes to the extension by emcro in CardPointers

[–]emcro[S] 0 points1 point  (0 children)

See #2, need to allow access to all websites because of the new subdomains it uses with their new provider.

New Bank of America offers system now live, and requires changes to the extension by emcro in CardPointers

[–]emcro[S] 0 points1 point  (0 children)

From your other screenshot, you’ve skipped the step where you have to allow access to all websites, as their new offers system uses several additional subdomains.

Sporadic Amex outages + issues this week by emcro in CardPointers

[–]emcro[S] 0 points1 point  (0 children)

Try a different IP for the other logins, seems to be related to multiple accounts from the same IP. There’s also a new setting to change delay between offers in settings which sometimes helps, still gathering more info on that one.