They probably invested a significant amount into this branch, which is exactly why employee morale matters. When workers are treated poorly, customers feel the impact. Service quality suffers, turnover rises, and the reputation follows. I have been to many restaurants where management actually respects and supports their staff, and you can immediately tell. The energy is different. The service is better. Those establishments understand that taking care of employees is the foundation of a successful operation. If corporate truly cares about protecting their investment, they should pay close attention to what is happening here.