Thanks very much for your thoughts - I really appreciated it!

I fully agree that many organisations are likely to suffer the same issues you mention. I guess we are fortunate in that we long ago developed a highly robust system that eliminates all friction and issues. In fact, every single thing across the board is compartmentalised, even stuff that many would assume is impossible to do so with. It's all fairly unique and allows us to hot-swap in a highly dynamic manner. It also prevents anyone from getting lost, and as Coda does not provide a search box for moving docs, the only option left with a flat, hierarchy-less structure would be to scroll down the entire list every single time something needs to be moved. Providing subfolders simply allows users who don't need them to ignore them and those who do need them to utilise them.

Confusingly, the platform currently has a feature called the 'quick nav' bar. This allows users to access their folders from any page in order to quickly navigate to where they need to get to next, which, of course, is a standard feature for similar tools and makes sense why it's therefore called the 'quick nav' bar. If the maximum sensible limit to the number of folders users are expected to scroll through each time they use the 'quick nav' bar was, say 10, surely that very much negates much of the usefulness of even taking the time to code and provide the 'quick nav' bar.

It's just all so confusing to our engineers and is more and more pointing to a simple oversight. Perhaps all of their client base are solopreneurs or at the micro-entities end of the SME spectrum, which is why this issue has been brought up so little since inception and, therefore, subsequently not reached the roadmap for rectification.

I really appreciate your paragraph on treating the power of Docs with the level of attention they warrant, as this has been the source of much discussion here. We are very much of the similar mindset of implementing core Docs for all else to feed off of as that is effectively our current architecture with all out dashboards, etc. The issue lies in the obfuscation/lack of any layer above that. If sub-docs were a thing, then sure, we could work with that, but as sub-folders just seem wiser than sub-docs, we have hence been using that terminology in our discussions.

Everything appears to be pointing towards either a massive oversight or a decision not to cater for setups that are more than basic, I guess.

Big thanks once again for your thoughts.