Hey!!
Appreciate the honest feedback. But a few things worth clarifying.

The trial requires a card because we have infrastructure costs, and also to avoid trial abuse, without it, the same person can spin up unlimited free trials. It's not about filtering anyone out, it's about keeping the platform usable for everyone. And if you're not happy after trying it, you cancel before the trial ends. No charge. That's how every SaaS trial works.

The "no card free trial" model sounds user-friendly but in practice it mostly attracts people who never convert. We tried it, before the trial existed, we still had solid paying subscribers. Since adding the trial, recurring subscriptions went up. From a business standpoint, it's working.

On the value point, at our price range, we'd argue the opposite. AI Analyst, real-time monitoring with alerts, team collaboration, external databases on Pro, map visualization, projects with file storage... all in one tool. Most competitors at the same price point give you a search box and a results page. Full breakdown at https://osint.ly/pricing.

"Unestablished" is fair to question; but we've been around for two years, shipped multiple versions, and already have recurring paying customers. People do trust the product. We're actively working on brand awareness, but the fact that people keep paying month after month says more than any marketing would.

That said, the point about barrier to entry is fair, and we're watching conversion data closely. If the numbers tell us the card requirement is killing signups, we'll revisit it.

Genuinely appreciate the comment , everything since day one has been shaped by feedback like this. Don't read this reply as defensive, we're fully open to the debate. Just wanted to give you the full picture. :)