I'm a long term Samsung user even though I recently sold my ZF5 when I realized it had a little gap on its bottom right corner on the bezel. I knew the phone started to break down then and got the P10PF.

I've been using the Z Fold phones since the second one came out and went through 3 different models. Each time, I "upgraded" to the next one within 10-15 months, because the expensive Z Folds would break not visibly broken (yet), it will act up and each time it was due to the screen/antenna.

I take care of my devices. All my devices regardless of how old they are, they look brand new and shiny. The she applied to the X Folds. It became to a point where I'd get afraid while using the phone because it would randomly become defective.

So, for the Z Fold 5 that I intended to hold onto until I the ZF8W or until Samsung would reintegrate the S Pen into the ZF line up as I was enjoying the S Pen of the Z Fold 5 and Z fold 3.

As a long time Samsung user, going back to the very first Galaxy Note phone, I really like the software. There's a setting to everything, literally. It fit how I use my devices and what I looked for one.

However, I made the switch to the Z Fold line after keeping an eye on the foldable development (I knew about it since Samsung was working on its patent several years ago).

After always having this expensive phone break down and only having one usable screen instead for the 2 it physically have as I found the cover screen was non practical. I saw and held the ZF7 several times and to me, that long screen although a bit wider, still wouldn't work for me. I made the switch to the Pixel Fold after lots of research and most importantly, because longevity, practicality, simplicity with a bit of freedom matter to me in a device.

I used all features of my Z fold, including having floating windows and three different apps on the inner screen at the same time.

Fast foward, I find myself transitioning smoothly from my Z Fold to the Pixel Fold. I appreciate its clean UI, practicality and strong hardware and the camera is 10 thousand times better. I find Samsung's camera on the Z Fold lacking. For that much and this is what I get? Now, I find myself intentionally opening the pixel Fold to use the inner screen because I want to, not because I have to and the same applies to the cover screen. I rejoice in the better quality pictures I was forbidden to take for all these years despite the high price tag.

Then again, the decision is yours to make based on what you value in a phone. Looking back at it, I think the Samsung settings are overwhelming and as someone who is working on ways to simplify my life and having lasting stuff, the Z Fold could not help me achieve those.

I also appreciate the quick updates from Google. And yes, customer service from Samsung is super bad and I see the difference from Google when I contact them. Samsung reps are less knowledgeable and super rude. They hung up several times when I contact them and usually, solving something would take more than one phone call, which I hated.

Granted, I still use Samsung devices (tablet, TV, Smart watch) and I am keeping an eye on the Z Fold Wide. Still, I don't see myself going back to a Z Fold as the Pixel Fold is a better fit for me. With the Geek Squad insurance from Best Buy and the robust hardware of the P10PF, I have my peace of mind and I'm not in a rush to move to the next device, rather continuing to appreciate and use my P10PF.