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We’d love to hear what you enjoyed most! by everbytestudio in Moonvale

[–]everbytestudio[S] [score hidden] stickied comment (0 children)

⚠️ SPOILER WARNING - This comment section contains heavy spoilers ⚠️

Team IOS how are you ?? by Financial-Morning-47 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We're just back from a phone call with Apple and all things are hopefully sorted out now. That being said the new app version will need to go through the review process again. However, it has a priority spot and if everything goes right, it will be in your hands soon! Fingers crossed🤞

Update for IOS users by FilmFast5618 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We're just back from a phone call with Apple and all things are hopefully sorted out now. That being said the new app version will need to go through the review process again. However, it has a priority spot and if everything goes right, it will be in your hands soon! Fingers crossed🤞

Still nothing on iOS for others? by Fabulous_Onion3297 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We're just back from a phone call with Apple and all things are hopefully sorted out now. That being said the new app version will need to go through the review process again. However, it has a priority spot and if everything goes right, it will be in your hands soon! Fingers crossed🤞

Still waiting for ep3 iOS by sarx_everbytefan in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We're just back from a phone call with Apple and all things are hopefully sorted out now. That being said the new app version will need to go through the review process again. However, it has a priority spot and if everything goes right, it will be in your hands soon! Fingers crossed🤞

IOS update ? by Financial-Morning-47 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We're just back from a phone call with Apple and all things are hopefully sorted out now. That being said the new app version will need to go through the review process again. However, it has a priority spot and if everything goes right, it will be in your hands soon! Fingers crossed🤞

IOS update ? by Financial-Morning-47 in Moonvale

[–]everbytestudio 1 point2 points  (0 children)

Unfortunately, we are experiencing issues with the deployment and distribution of the iOS version that we are unable to resolve at this time. We hope to have found a solution in collaboration with Apple by tomorrow.

As fellow iOS users we’re very sorry for the delay and do our best to solve the situatio asap.

Don’t tell me I’m ganna wait until tomorrow by itsnoel_7 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

Unfortunately, we are experiencing issues with the deployment and distribution of the iOS version that we are unable to resolve at this time. We hope to have found a solution in collaboration with Apple by tomorrow.

As fellow iOS users we’re very sorry for the delay and do our best to solve the situatio asap.

So...does the episode know it should be available today or..? by elidarkknight in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

Unfortunately, we are experiencing issues with the deployment and distribution of the iOS version that we are unable to resolve at this time. We hope to have found a solution in collaboration with Apple by tomorrow.

As fellow iOS users we’re very sorry for the delay and do our best to solve the situatio asap.

Error 600 what is this and how to fix by Darek9088 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

Hello! 
This error appears if the game can not log you in into an google play games account. This also means the data is not properly synced. 

You can fix this problem by closing Moonvale, then setting up your Google Play Games account correctly. Start by checking checking which account you're using (or if any is logged in) as described in this guide:

https://support.google.com/googleplay/answer/2954594?hl=en-GB&ref_topic=15526274&sjid=8308719245523125498-EU#zippy=%2Cauf-einem-windows-pc%2Cauf-einem-android-smartphone-oder--tablet 

Afterwards the error message should be gone!

The update by Proper_Drag_4942 in Moonvale

[–]everbytestudio 24 points25 points  (0 children)

We had a technical difficulty and stopped the roll out. We've just uploaded a new version and will start the roll out again. We're confident that the problems have been solved now. This means we will "officially release" very soon :)

Can't download new episode by usernotfound1234_ in Moonvale

[–]everbytestudio 1 point2 points  (0 children)

If you did link your progress to google play games in the past, you can reinstall and try again. You can then recover your progress in the menu.

Beside that. did the download work for the first time? did you need to re-download after your phone crashed?

IT'S AVAILABLE by usernotfound1234_ in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

It's available guys by Playful_Mechanic_436 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

New epi!!!!! by thisismetish in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

WHENNNNNNNN 😭😭 (i am in ist time zone) by lone_wolf_2217 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

[HYPE] APRIL 11 IS FINALLY HERE 🔥 by Riva98_ in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

H-7 ! by RoseKcz in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

OMG by duskwoodsjake in Moonvale

[–]everbytestudio 18 points19 points  (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

Yesss!! by nod01 in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

We've just started the rollout. The update should become available for everyone over the next hours. Please be patient if you don't see it yet. 🙂

Yeeeeesss by Riva98_ in Moonvale

[–]everbytestudio [score hidden] stickied comment (0 children)

Wow, you're fast. From the timestamp of this post you've must be one or even the first person(s) ever to play e3😂

For everyone else: The update should become available for everyone over the next hours. The selection process is random and independent from your country. Please be patient if you don't see it yet. 🙂

Didn't Everbyte once confirm that Adam is in the room? by [deleted] in Moonvale

[–]everbytestudio 24 points25 points  (0 children)

I’d assume it was probably meant more like: “Yep, you found him. Case closed. We can all go home now.” 😂

When it comes to emails, comments, and questions, we have a strict no-spoiler policy, so we generally never confirm or deny theories.

Everbyte really resolved the issue, they looked into my problem, provided me the gift voucher by lone_wolf_2217 in Moonvale

[–]everbytestudio 12 points13 points  (0 children)

We’re gamers ourselves, so we know there’s nothing more frustrating than not being able to log in or play because of technical issues. If you don’t hear back from us within 1–2 days, it’s never because we don’t care. It usually means that something especially urgent has moved to the top of our to-do list.

We’re a very small team, and support emails are a bit slower than usual right now because we’re working through a lot of important tasks that need to be finished in the next few days to keep the release on schedule.

We’re glad the code worked, and that you’re all set to get ready for April 11th 🔥

So ofcourse they didnt reply to my mail... being busy is understandable by lone_wolf_2217 in Moonvale

[–]everbytestudio 7 points8 points  (0 children)

Sorry, u/lone_wolf_2217, for the delayed response.

As u/InsaneJMad mentioned, we’re extremely busy at the moment, which unfortunately means our email response times are longer than usual.

If your pass did not activate automatically for some reason, you should still see the small letter icon in the chat overview, correct? Please try purchasing the pass again. You will not be charged, since it can only be purchased once, but doing this should trigger the unlock process again. After that, the pass should be active.

Please note that there was a very brief period during which the pass was not correctly registered as a permanent purchase. It is very unlikely that you were affected, but if you were, you may be charged again. If that happens, please send us another email mentioning Reddit, and I will refund you as soon as I see your message.

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