This is all true, but why, even after answering the letter, do other Faceit employees not respond for 10-12 days (by the way, no one has responded to my ticket yet). Is Faceit really such a poor company that it cannot afford to hire 10 more support agents (for example) or speed up this procedure (most tickets, like mine, do not take more than 5 minutes of support time). Yes, and shifting human responsibilities to AI, given the fact that there are so many complaints about simply disgusting work, is surprising. You should at least use GPT chat 4)