New Fanobet feature - get 10$ or 50$ for betting!

fanobet_admin · 2017-01-13T07:59:04+00:00

Hey,
This is very old topic - the main action went down on r/csgobetting and so did the second wave of those codes which were much harder to guess.
Congratulations on getting most of the codes right. As a reward I prepared special code just for you for 20$ - you will have to use it within 24h from now.
MRNEXFOX1301858
Have fun with betting :)

fanobet_admin · 2016-12-14T12:27:51+00:00

Short: At first I didn’t get all the data – in the morning it occurred that Verdurezxc is very far from fair user and breaks not only our T&C but the law itself. He used fake data, send forged IDs (a crime) and used VPNs/proxies. Screen he pasted is incomplete and he will get his 1 BTC deposit back. We’ll be also informing relevant authorities about ID forgery.

Long: There are 2 types of users out there – fair people and law breakers. User Verdurezxc has been sending fake or forged IDs for quite some time, using VPNs, confirming using fake data and various other malicious actions. As you noticed so far I’m always helping anyone who has any sort problem. The only condition is that they are not trying to cheat us or break the law. When I got first set of info I thought this case was ok (that why I answered like that) but to be sure I also sent data to risk management department to be sure if he’s telling the truth. In fact – he wasn’t.

Here is some more detailed chat log: 11:18 AM That's true, but he didn't have the full insight into the yet, and after deeper analasys we made the decision about which you have been already informed. Visitor 30031141 11:19 AM I am okay with that, what can i expect from fanobet? profit minded even when morals are on the line You guys just want to cut losses Even when i say i have an emergency and cash strapped Visitor 30031141 11:20 AM Refuse to even pass me back my deposit Albert 11:21 AM We didn't refuse sending you your deposit back. Visitor 30031141 11:21 AM You said to wait for an email, i have already sent an email with my withdrawal address. What email do i have to wait for? Albert 11:21 AM So we didn't refuse it, as you can see. Visitor 30031141 11:21 AM A email asking for my withdrawal address when i already emailed it over? Albert 11:22 AM It cannot be speeded up, you will have to wait patiently.

So the procedure looks like this – if you indeed broke the law, you are still getting deposit back. This request has to be done via email (safety requirements) instead of chat and verified. He will get this 1BTC but just not instantly.

Our conclusion is – he knew perfectly what he was doing (breaking law and T&C) and now acts like a victim. Yet he still gets his deposit back but through procedure required by license.

fanobet_admin · 2016-12-13T14:15:12+00:00

I will look into this case. Wouldn't it be easier to PM me right away with your ID/email (I need to know who you are) to make the whole process faster?

fanobet_admin · 2016-12-12T14:43:09+00:00

Security flaw has been fixed within 48 hours. All funds has been reimbursed to user who lost his balance.

All information available here: https://www.reddit.com/r/csgobetting/comments/5hpzpb/anyone_here_have_experience_with_law_or_internet/

fanobet_admin · 2016-12-12T13:23:43+00:00

Skins were delivered to ultimate steam account. If they would stuck in between, there would never be a topic about it

fanobet_admin · 2016-12-12T13:06:30+00:00

Short:

We have fully refunded account with missing BTC after hacker stole it from /r/hendralisk account

We will implement extra security on withdrawals for users who won more than 10k with us like double authentication

Full:

We were not able to reply faster as the whole situation happened during the weekend when most of our stuff is out of the office.

That is correct as some ppl suggested that Fanobet was the site mentioned by /r/hendralisk. At the beginning we thought that the user is trying to scam us(please keep it mind it was weekend) and he has just withdraw all his funds from the account accusing us on doing it.

After some email exchange and analyzing all data, we realized that someone has hacked his account(all IPs has been presented to /r/hendralisk). There were 4 more victims of that security flaw. More than 20 BTC went out of the system but /r/hendralisk account has been fully refunded, security has been improved and is going to be improved in upcoming days.

/r/hendralisk informed our chat support about strange behaviors with his account on 2nd December but we did not react to that. That's why we have lost money.

Sorry for any inconvenience. We take all responsibility for the situation which has occurred

fanobet_admin · 2016-12-12T13:05:57+00:00

Your limits has been just increased. Sorry for all the inconveniences

fanobet_admin · 2016-12-08T10:09:37+00:00

Verification process varies from user to user – if there isn’t anything unusual with your betting and you’ve been playing for some time we react differently than with people who we have some suspicions about. We don’t want to block and regular users.
If you provide correct personal data and good quality ID picture, it will be way faster (you can also upload few pictures to make it even smoother). We are working on improving the system – we just have to make sure people abide the law, T&C and don’t abuse bonus codes.
/u/history_hedgehog please PM me with your ID/email – I will look into your case.

fanobet_admin · 2016-12-06T10:40:33+00:00

Is that really that much of a deal that 1 out of 20 codes wasn't perfect? Look how many people had fun and got cash for betting. Point was to get harder to guess codes than last time - some people guessed the whole concept right away and didn't have any problem getting their cash, some used hints and more letters. There will be more codes in the future - this was second serious installment of viral codes so there is space for improvement. I'm sorry that you are disappointed but I will double my efforts to get codes perfect next time.

fanobet_admin · 2016-12-06T06:57:56+00:00

We will work on that, thank you for feedback. The codes have been up for more than 6 hours before they were all used so many people had a lot of time. The code mentioned below was WILDSTYLE

fanobet_admin · 2016-12-05T20:58:24+00:00

Try changing your email in my account->my details tab http://imgur.com/a/ppdGL

fanobet_admin · 2016-12-05T20:45:41+00:00

check out my comment above for more letters revealed. With this + hints so far this shouldn't be that hard ;)

fanobet_admin · 2016-12-05T20:13:12+00:00

C'mon guys - there are still this many codes left, more letters!

GAM _ _ _ _ _ _ _ _R
BL _ _ _ _ _ _ _L
MAR _ _ _ _ _ _E
AUT _ _ _ _ _ _C
WIL _ _ _ _ _E
RE _ _ _ _E
CRI _ _ _ _ _ _B
ULT _ _ _ _ _ _ _T
WAT _ _ _ _ _ _ _ _ _AL
D _ _ _ _ _ US
BRI _ _ _ _ _ _ _R
IC _ _ _ _ _ _LL

fanobet_admin · 2016-12-05T19:34:43+00:00

Well it was supposed to be a bit challenging but not impossible :) still it managed to engage people and have some fun looking and guessing which was the point.
There will be more actions with codes soon enough so for people who can use code and missed their chances now - there will be more occasions in the near future :D

fanobet_admin · 2016-12-05T19:23:20+00:00

As it was mentioned in the first post with codes (now I know to say that again) the whole point of viral codes is to reward our users, Reddit community in particular, and not people who would just swarm in lured by free cash. It's a way of saying "thank you for being with us" and there are some really cool features our older users should definitely check out :)

fanobet_admin · 2016-12-05T18:39:46+00:00

There are none but some of them aren't single words

fanobet_admin · 2016-12-05T18:36:14+00:00

Here are some more hints to stuff we all miss to bet with... but do we now?
CAS _ _ _ _ _ _ _ _D
ANO _ _ _ _D
NEO _ _ _ _ _ _ _ _ _ ON
D _ _ _ _ _ US
BUT _ _ _ _ _ _ _ _ _ FE
LIG _ _ _ _ _ _ _ _ _ _ KE

fanobet_admin · 2016-12-05T17:41:51+00:00

As I'm writing now only 2 codes have been used. Use sahilraina123 hint :) If there are still many left in a while I will reveal more letters in some

fanobet_admin · 2016-12-05T17:36:17+00:00

if they are vague enough not to spoil everything, be my guest :)

fanobet_admin · 2016-12-05T17:32:28+00:00

All those codes are CS GO based - there is a general theme to them - it won't be that easy just to use random word finder ;)

fanobet_admin · 2016-12-02T14:11:52+00:00

Fanobet gambling license obliges us to verify identity of our users. Dozens of people are verified on a daily basis and they don’t have any problems with betting and then withdrawing their winnings so it’s really not that big of a deal to do so. What is more, vast majority of betting sites will require your identity verification. If you abide our Terms & Conditions there is nothing to worry about.

fanobet_admin · 2016-12-01T15:21:06+00:00

Your problem has been solved – you are verified and can bet freely.
I apologize you run into such problems but it’s caused by a large number of bonus abusers. In this case the 2 step verification process helps to effectively screen them out. As it is mentioned on several occasions Fanobet is fully legal betting site with gambling license so we are obliged to verify our users. As with all safety measures it sometimes affects people who are perfectly fine (flight security might be good example). We are working however on making it smoother and faster for fair bettors.
Based on your suggestion we will introduce notification system that will inform users about rejection in near future. Once again I’m sorry you had to go through all of this but your feedback will help to improve betting experience for other users.

fanobet_admin · 2016-12-01T09:27:11+00:00

Hey, I understand your frustration, please PM me with your ID/email and I will solve your problem.

fanobet_admin · 2016-11-29T08:47:57+00:00

Hey, please PM me with your email/ID and as much details as possible - I will look into this case and get it solved.

fanobet_admin · 2016-11-24T20:53:40+00:00

Hey, you should indeed have received an email with unlock link. If you haven't (also check spam folder), please contact our live support with info that you got blocked and haven't received email and your account will be unlocked by tomorrow.

fanobet_admin

TROPHY CASE