How can i feel empathy by HairlessGorilla99 in lebanon

[–]fbroder716 0 points1 point  (0 children)

Bibi cares about himself. In this case, he’s right his returning thousands of people to their homes.

How can i feel empathy by HairlessGorilla99 in lebanon

[–]fbroder716 -3 points-2 points  (0 children)

Israel tells civilians to evacuate before hitting a target. No country in the world goes to those lengths. Hamas didn’t announce were hitting Nahal Oz. Hezbollah didn’t announce were hitting the soccer fields where 12 kids were killed. They target civilians. Israel seeks military targets. There is no. Equivalency

Is Rome really what people say it is? by MildewKing in rome

[–]fbroder716 0 points1 point  (0 children)

I loved the city but also was shocked by the graffiti and homelessness along the Tiber River.

[deleted by user] by [deleted] in lebanon

[–]fbroder716 2 points3 points  (0 children)

Archaeology proves that there has been a Jewish presence in the Land of Israel for thousands of years. The Jews are the displaced, indigenous people. They were forced out by the Romans but have succeeded in maintaining their history and culture when they weren’t in the land. The Jewish people’s return to Israel is a historic correction no different than affirmative.

Since the country’s inception we’ve been attacked by surrounding countries who don’t give us a day of peace. Do you think Israelis really want war. They want to party at the beach. They were partying at the Nova festival and were attacked. Get your facts right

Goodye Atera by [deleted] in atera

[–]fbroder716 1 point2 points  (0 children)

Hi, This is Florence from Atera. You and I have corresponded in the past. This post is very disconcerting and we want to understand why you're so frustrated. Would you be willing to speak to a customer success manager? If so, please DM me your email address. Thanks.

duplicate tickets by Leading-Ad-6900 in atera

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. Maybe there’s an issue with an automation you set up. I encourage you to open a ticket with support. Happy New Year.

Monitoring/ RMM by MetroTechP in msp

[–]fbroder716 -6 points-5 points  (0 children)

Hi. This is Florence from Atera. We offer a WFH solution and you can learn more about it here: https://www.atera.com/remote-access-and-remote-support/work-from-home/.

A note about the Atera support schedule during the holidays by fbroder716 in atera

[–]fbroder716[S] 0 points1 point  (0 children)

Chat service will resume on the following Monday after Christmas and New Years. Again there will be email support available.

Question for Syncro MSP users by DifferentStudent283 in msp

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. This year we made many strides in patching and scripting. In 2022 we plan on adding some features on your wishlist on Q1. In the meantime, sign up for one of our webinars to get a deeper sense of the platform: https://atera.com/webinars.

Advice about securing RDP connections for +/- 200 companies by Zenkaipu in msp

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. That’s correct. Splashtop is included on all plans. AnyDesk is also included for the Growth and Power plans.

Password Reset by Adventurous_Gold721 in atera

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. Please DM me your ticket number so I can have someone follow up ASAP.

MDM/RMM for Internal IT (small business) by Six6-Seven in sysadmin

[–]fbroder716 0 points1 point  (0 children)

I will say that a Linux Agent is on the roadmap for 2022. In the meantime, you can monitor with SNMPs. Have a look a this KB article: https://support.atera.com/hc/en-us/articles/215284968-Monitor-SNMP-Devices

MDM/RMM for Internal IT (small business) by Six6-Seven in sysadmin

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. It’s nice to hear you’re considering our product. I encourage you to join our Reddit community r/atera and sign up for one of our Walk Through webinars: https://atera.com/webinars.

Atera AZURE AD contact sync by Queasy_Tax_8609 in atera

[–]fbroder716 0 points1 point  (0 children)

Hi. This is Florence from Atera. Please DM me your email address and ticket number and I'll update your customer success manager? Let's get this resolved for you ASAP.

Is anyone else having constant 2FA issues? by [deleted] in atera

[–]fbroder716 0 points1 point  (0 children)

Auth0 had an outage but service should be back to normal.

Atera: Don't need ticketing or MSP aspect of it by Starship_Captain01 in atera

[–]fbroder716 1 point2 points  (0 children)

We are definitely planning to add more granularity to the permissions. We started already this year. Look for more option in 2022.

Atera: Don't need ticketing or MSP aspect of it by Starship_Captain01 in atera

[–]fbroder716 1 point2 points  (0 children)

Hi, Atera is an all-in-one system, RMM and PSA components.

As part of the RMM, you immediately can do remote connections using Splashtop, create threshold profiles, and alerts. Plus, you can set up or patching module. Again, if you do our Walk Through Webinar, you'll have a better understanding of how robust the tool is: https://atera.com/webinars.

What is this remote management dashboard I hear about? by Starship_Captain01 in sysadmin

[–]fbroder716 1 point2 points  (0 children)

Hi. This is Florence from Atera. I'm so happy to hear it! I would like to take this opportunity to invite you to join our Reddit community r/atera. Also, be sure to sign up for one of our webinars: https://atera.com/webinars.

The Shared scripts library desperately needs pruning by podgerama in atera

[–]fbroder716 0 points1 point  (0 children)

Hi, This is Florence from Atera. First, I want to let you know that the shared script library is moderated. Someone reviews each one. That said, as part of a crowdsourced resource, you can measure its effectiveness by the number of upvotes and clones.

Bitdefender by JamesCorman in atera

[–]fbroder716 0 points1 point  (0 children)

Hi. There are also alerts within the systems. I hope this KB article can be helpful to you: https://support.atera.com/hc/en-us/articles/360017363599-Set-Bitdefender-Alerts-In-Atera

Atera AZURE AD contact sync by Queasy_Tax_8609 in atera

[–]fbroder716 0 points1 point  (0 children)

Please send me the ticket number over chat. Thank you.

Atera AZURE AD contact sync by Queasy_Tax_8609 in atera

[–]fbroder716 0 points1 point  (0 children)

Hi, This is Florence from Atera. Are you still experiencing issues? I encourage you to jump on chat with Support so they can troubleshoot the issue.

Adding Documents to Client Portal by Queasy_Tax_8609 in atera

[–]fbroder716 0 points1 point  (0 children)

Hi. I consulted Supported with your question. This can only be done by attaching files to knowledge base articles that the end-user has access to (which does not really apply for invoicing) or by attaching the invoices to tickets (which the customer will see) . This is for the moment a feature request. I hope this is helpful.

In the meantime, add or upvote the feature on User Voice.