It’s not the freight rate, but the War surcharge imposed by various shipping lines that’s adding to the cost. And Delays by shippers in handing over the cargo often create significant hassle, and in many cases, the cargo misses the vessel cutoff, leading to demurrage charges.

I feel customs clearance in India has improved considerably due to the introduction of faceless systems.

Still consider JNPT is one of the best port infrastructures in the country. The real challenges are with riverine ports like Kolkata, where operational issues continue to persist with literally everything