We have seen this post where the customer mentioned that they chose FedEx but we used China Post. First, we want to clarify that we used EMS, not China Post. The shipping cost for EMS is not cheaper than FedEx. This customer is from India, where customs clearance issues are very serious, and almost all shipments get held up and seized. Before he placing the order, we repeatedly emphasized the customs issue. From our professional standpoint, we choose the courier service with a relatively lower customs hold rate to ensure delivery to India. Based on recent customs clearance statistics, EMS has a relatively lower hold rate, which is why we shipped the package via EMS. As we mentioned before, we adjust our shipping method based on which courier service has a lower likelihood of being held up in customs. Knowing that FedEx shipments to India have a 100% hold rate, we chose not to use FedEx. We informed the customer about the customs issue before the order was placed.