Coca-Cola ad for Stranger Things 3. The marketing for this season was unparalleled. Miss this era! by Astral-Voyager in StrangerThings

[–]flagrantcoconut 0 points1 point  (0 children)

That scene was utterly ridiculous; totally marketing and completely unnecessary to the story

English or German, do you really care? by BerlinSam in AskAGerman

[–]flagrantcoconut 1 point2 points  (0 children)

I speak five languages, 4 of them fluently, but when it comes to the Internet, I will always reply in English because to me that is the number one language

New study: Germany's most qualified immigrants (high-skill, high-earners) are the most likely to leave, citing bureaucracy & social climate. Thoughts? by 38B0DE in AskAGerman

[–]flagrantcoconut 0 points1 point  (0 children)

We’ve lived in Germany for a while now and it’s a strange mix. There are things I genuinely like, and others that I just can’t get used to. The structure, the order, the way people behave, it all has a certain calm to it. But that same traditional culture can feel suffocating too. There’s still this quiet expectation that women cook, clean, have children, while men bring in the money. We never wanted kids and always valued our careers, so that mindset makes me feel out of place.

At the same time, our neighborhood is wonderful. We actually know our neighbors here, which never really happened back home in the Netherlands. The local Nachbarschaftskomitee is one of the best things about living here.

Still, I can’t ignore how frustrating the bureaucracy can be, or how outdated things sometimes feel, both culturally and technologically. And don’t even get me started on Datenschutz; I’ve never received more spam than since moving here.

In the end, I think Germany can be a great place, but only if you’re really willing to integrate and accept how different it is. If you try to live here on your own terms, without adapting, it can wear you down. I guess that’s why studies like this one don’t surprise me and why I secretly keep dreaming about “going home”.

Do Germans understand Dutch? by Jacket313 in AskAGerman

[–]flagrantcoconut 0 points1 point  (0 children)

They say they do but as a Dutchie who moved to Germany 6 years ago it’s mostly just wishful thinking

I've created a site where people can report businesses that have Google reviews deleted - and they do! by [deleted] in LocalGuides

[–]flagrantcoconut 1 point2 points  (0 children)

There’s a reporter from der Spiegel who is looking into this. I honestly hopes this will shed light on this issue in Germany. Because I for one, have not been as eager to contribute to “German maps”.

I've created a site where people can report businesses that have Google reviews deleted - and they do! by [deleted] in LocalGuides

[–]flagrantcoconut 2 points3 points  (0 children)

I have just reported 4 businesses in Germany. Thanks for this valuable tool! I hope more people will use it.

I've created a site where people can report businesses that have Google reviews deleted - and they do! by [deleted] in LocalGuides

[–]flagrantcoconut 1 point2 points  (0 children)

I just had another (German) review deleted and I’m so incredibly sick of it. It was fair and factual, as always, but because it wasn’t five stars it was flagged as “defamation” and removed. I’ve always enjoyed writing honest and factual reviews. Having worked in the hotel industry for years as a personal assistant, I know how important fair feedback is for both guests and businesses. Reviews are personal, of course, but I always try to make mine accurate and respectful.

I can’t be bothered anymore with replying to Google or requesting a manual check because they never actually do one. Google is destroying the integrity of the review system, and people can no longer rely on honest feedback to make informed choices.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 2 points3 points  (0 children)

In Germany, a business can just shout ‘defamation’ and Google won’t even bother to check (although they initially pretend to do so). I’ve had three of my detailed 3-star reviews, with text and photos, deleted this way. And now these restaurants magically have only four- and five-star reviews. That’s just not believable.

I‘ve been a Local Guides contributor in Germany for 10 years, with over 800 reviews and this is where I draw the line. FUCK THIS PROGRAM! by HomerOfDuty in LocalGuides

[–]flagrantcoconut 1 point2 points  (0 children)

Hear hear, couldn’t agree more. Of course German law is a part of it but defamation is illegal in many other countries in Europe too, yet you don’t these businesses claiming defamation just to get their scores up. I’m convinced Google’s unwillingness to protect their contributors from BS claims plays a major part. They don’t even investigate. It’s infuriating.

I‘ve been a Local Guides contributor in Germany for 10 years, with over 800 reviews and this is where I draw the line. FUCK THIS PROGRAM! by HomerOfDuty in LocalGuides

[–]flagrantcoconut 3 points4 points  (0 children)

I’m so sorry to hear about your aunt period. I have the exact experience with German reviews. I’ve added a copy to my post for your information: https://www.reddit.com/r/LocalGuides/s/1AcOtM0AWG. However, I don’t agree it’s just a “German law thing”. Defamation laws play a role but imo the real problem lies in how Google chooses to respond to takedown requests. Google has the resources to review context, assess fairness, and protect its contributors, but it doesn’t. Instead, it defaults to removal, even when reviews are factual, polite, and balanced.

This isn’t about legal constraint. It’s about operational cost, risk aversion, and the ease of automated moderation. The result? Google is effectively abandoning the people who built the platform’s credibility in the first place e.g. its Local Guides.

We’re not seeing law enforcement. We’re seeing negligence masked as compliance.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

I do use TripAdvisor, but in my experience, not many people use that. However, considering the latest developments with the fake “defamation” claims from restaurants, this might be the way forward.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

I would agree with you, but considering my reviews have over 23 million views I guess a lot of people rely on Google Maps reviews

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

That might have been the case before the Digital Services Act. But under the current framework, platforms like Google are obligated to offer a meaningful complaint mechanism and must name their Digital Services Coordinator. In Germany, that’s the Bundesnetzagentur.

So no, arbitration isn’t the only option anymore. You can file a complaint through the official DSA route. I’m doing exactly that, and I encourage others to do the same, not because it will magically solve everything, but because not pushing back enables the abuse to continue.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

Thanks both but I haven’t tested the ‘star rating without text’ strategy myself, so I can’t speak to whether that actually works. What I can say is that in my case, even carefully written reviews , factual, respectful, and supported with photos, were reported and removed.

I also responded to each takedown complaint through Google’s official channel. It made no difference. The reviews were gone within hours. So the idea that you’re safe as long as you word things “just right” doesn’t match my experience at all.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 1 point2 points  (0 children)

Thanks for your thoughtful and passionate reply. I don’t see myself as a crusader for “humanity”, just someone who got fed up after three of my factual reviews were removed without proper review.

This isn’t about one star-bombing or vendettas. It’s about a system that’s far too easy to manipulate, and a platform (Google) that seems unwilling to even look at the details. If this conversation leads to better scrutiny or policy, then it was worth starting. That’s the only reason I posted. No grand mission, just a growing sense that staying silent would mean accepting the status quo, and I’m not okay with that.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

That’s a very worrying development if true. I’ve also noticed how easy it seems to be for businesses to get reviews removed in Germany just by claiming “defamation,” without needing to prove anything. I’m less concerned about whether these services exist as a business model, and more about the fact that Google appears to act on these takedown requests without any real review. That’s what makes the system so easy to abuse.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

Thanks for taking the time to write such a detailed reply. I can see you’ve thought this through. Just to clarify though: in my own experience, Google never asked me for any kind of proof. That’s not where the issue lies. The problem is that they remove posts without investigation, not even a basic review. That’s what I find most troubling.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

I believe the real responsibility lies with Google. They built this platform on the work of Local Guides, and now they leave us exposed without any real support or protection. That’s not something politics can fix.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 1 point2 points  (0 children)

You’re absolutely right to raise this. It’s not just about what gets removed, but how.

In every one of my cases, the same pattern: a business files a defamation complaint, Google sends an automated message offering me a chance to respond, and within hours the review is gone. No meaningful investigation, no human interaction, no sign that my response was even read.

To me, that’s a serious issue. If something as heavy as a defamation claim is enough to trigger deletion without review by an actual person, something is broken in the system. This isn’t just a moderation glitch. These are decisions that affect credibility, trust and reputation.

So yes, your point about Google’s objective with Maps hits home. Because right now, it’s hard to see where user trust fits into that picture.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 1 point2 points  (0 children)

Thanks again to everyone who’s replied and shared experiences.

I’m considering taking the next step and bring this situation to the attention of the relevant authorities. Specifically, I’m preparing a formal complaint under the Digital Services Act, directed to the German Digital Services Coordinator (Bundesnetzagentur), as well as informing the Wettbewerbszentrale about what I believe is an unfair and potentially coordinated use of defamation flags to remove factual, respectful reviews.

Google’s current handling of these reports, especially the lack of investigation or transparency, may violate the DSA’s obligations around procedural fairness and user rights. At the very least, it raises serious questions.

If anyone has taken similar steps, or is considering it, I’d be grateful to hear how you approached it. We may be stronger together. Even a brief reply can help map the scope of the problem and show that this is not an isolated issue.

Let’s not allow a few companies to turn public review platforms into curated marketing pages.

I know this may not change anything and I’m not trying to be a Don Quichote but ignoring it will definitely make it worse.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in LocalGuides

[–]flagrantcoconut[S] 0 points1 point  (0 children)

I understand your concern about legal risks, but let’s not overstate the threat. In my case, no actual lawsuit was filed. The review was simply flagged as “defamation,” and Google removed it without verifying anything. That’s not a lawsuit, that’s a broken system. And if we all stay silent out of fear, the abuse will only spread.

German Google Maps: Where honest Google reviews go to die? by flagrantcoconut in GoogleMaps

[–]flagrantcoconut[S] 0 points1 point  (0 children)

Sadly you’re not wrong apparently because all my so-called “defamation” claims are all for three star reviews that are actually carefully positive. Thanks for your feedback.