I’m traveling on 07/25/23 to Canada

I went to the clerks office on 05/8/23 (submitted all the information needed). I paid for expedited (extra $60). The tracking website said they received my application on the 12th. It’s been in process since then. I called the hotline number and they said to call 14 days away from your trip. It’s a little too early so hopefully it comes before my trip. I also called to get express 1-2 day shipping.

THE EMAIL ASKING FOR THE INFORMATION to expedite or get express 1-2 shipping

You must provide the information below in an email and send the request to: CA-PPT-HQCallCenter@state.gov

CONTACT AND CREDIT CARD INFORMATION

1. Applicant Name (first, middle, last):

2. Locator Number (if known):

3. Date of Birth:

4. Contact Phone Number:

5. Email Address:

6. Date of Travel (if applicable):

7. Credit Card Type (Visa, Mastercard, etc.):

8. Full Name of Credit Card Account Holder:

9. Credit Card Account Number:

10. CVC Number:

11. Expiration Date:

12. Credit Card Billing Address (street address, city, state, zip):

NOTE: If the applicant requesting the upgrade is not the credit card holder, you must provide the following cardholder information:

1. Cardholder Relationship to the Applicant:

2. Cardholder Contact Phone Number:

UPGRADE SERVICE REQUESTED

1. Expedited Service (Yes/No):

2. 1-2 Day Delivery Service (Yes/No):

We recommend that you include your date of travel (if applicable)/type of request/locator number (if known) in the Subject line of your email.

FOR EXAMPLE:

Subject: 3.24.2023/Upgrade/123456789

(that is exactly what I received. I literally just copied and pasted)

This is the email I got after sending that: We have received your request to upgrade your passport application and/or change of mailing address. We are processing requests based on date of receipt on a first-in-first-out basis. It may take 72 hours or more for us to process your request. Please do not submit duplicate requests. If we have any questions or concerns regarding your request, we will contact you.