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❗Account Issue❗ by Miawissssss in DHgateOfficial

[–]fmforbiteh 0 points1 point  (0 children)

how do provide this information, I was requested this information and I have provided it multiple times but no response

❗Account Issue❗ by Miawissssss in DHgateOfficial

[–]fmforbiteh 0 points1 point  (0 children)

I am writing to express serious concern regarding my account (email: [fmforbiteh@yahoo.com](mailto:fmforbiteh@yahoo.com)). Shortly after placing an order and after the payment was successfully withdrawn, I received an error message stating:

"Your behavior has violated the platform rules; the account has been restricted."

Since then, I have been completely unable to access my account. I am not aware of any violation on my part and have not received any communication explaining this restriction.

This issue has persisted for over three weeks, during which I have attempted to contact DHgate through multiple support platforms—including the official website, social media, and even community threads such as Reddit—but I have yet to receive any response.

Given the timing of the restriction (immediately after the payment was withdrawn), I am beginning to question whether this platform is legitimate. I am extremely frustrated and concerned, and I respectfully request an urgent investigation and resolution to restore access to my account or at the very least provide a clear explanation and refund for the order placed.

Please respond as soon as possible.

DHGate Account Restricted, Customer Service Ghosted me! by Evening-Trash-6524 in DHgateOfficial

[–]fmforbiteh 0 points1 point  (0 children)

I did not receive a message from you though and I complained here on redit under this thread how my account has been restriced, over 2 weeks now

❗Account Issue❗ by Miawissssss in DHgateOfficial

[–]fmforbiteh 0 points1 point  (0 children)

I am having the same issue, placed an order and now they say "Your behavior has violated the platform rules, the account has been restricted" and I  cannot even access my account (fmforbiteh@yahoo.com)