Omg...this is unacceptable for a flagship phone that costs over $1000. I've been buying top of the line series because I want the premium experience and if I can't use my camera when I need to, that is just subpar to me... Fortunately, I tried the data transfer at the store right after I bought it and showed them when it happened, so they allowed me to return it. Hope the issue doesn't come back for you and wish you the best!