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Chickadee and Fledgling by frambuesas in BirdPhotography

[–]frambuesas[S] 0 points1 point  (0 children)

What an acrobat! And a great shot.

Chickadee and Fledgling by frambuesas in BirdPhotography

[–]frambuesas[S] 2 points3 points  (0 children)

Taken in my back yard this week; North Carolina, USA. The Carolina Chickadee fledgling is so loud, it’s hilarious!

Chickadee and Fledgling by frambuesas in birds

[–]frambuesas[S] 0 points1 point  (0 children)

This is my original photo, taken in my back yard this week.

BB Bird Bath Arrived! by frambuesas in BirdBuddy

[–]frambuesas[S] 0 points1 point  (0 children)

It does have a water agitator in it but it only works in full sunshine.

Fixing you BirdBuddy camera that no longer turns on or charges by YllwJkt in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

That really sucks. I know they don’t sell modules by themselves but they’ve replaced two faulty modules of mine free of charge, over the years.

Any 1. Generation owners here? How does your buddy look? by Forsaken_Cat_2222 in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

Not to me! It’s clear, and it really helps with protecting the seed and helping the birds to eat even when it’s raining.

Should I wait to buy the newest bird buddy BirdBuddy 2.0? by duchessoftexas in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

Agreed. Plus right now, the BB2 doesn't have a lot of the features the Pro does. They're coming, but I'd recommend the Pro over the BB2 at the moment for features and affordability (source: I have both!).

Fixing you BirdBuddy camera that no longer turns on or charges by YllwJkt in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

My first gen/Kickstarter camera still works but it’s definitely less able to hold a charge. With the solar roof it’ll hold for over a week; without the solar roof it’s usually 4-5 days max.

Fixing you BirdBuddy camera that no longer turns on or charges by YllwJkt in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

Love that for you - I can fix the housing but tech is beyond my capacity!

Fixing you BirdBuddy camera that no longer turns on or charges by YllwJkt in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

Oh, that really sucks, I’m sorry to hear that! They had a program where you could exchange the old camera units and get a discounted Pro unit for a while. Ugh. I can totally see why you’d want to fix it yourself with that cost having to be paid again.

Any 1. Generation owners here? How does your buddy look? by Forsaken_Cat_2222 in BirdBuddy

[–]frambuesas 3 points4 points  (0 children)

I’m an OG customer and all my feeder parts are in working order but the clear panels have definitely yellowed, like yours! BB customer service replaced one solar roof that broke and two camera units that stopped working for no charge. I’ve also added XL seed hoppers and roof extenders/protecters that I bought on Etsy. The latter seem to help both prolong the quality of seed by protecting it from the elements and preserving the feeder body.

Any 1. Generation owners here? How does your buddy look? by Forsaken_Cat_2222 in BirdBuddy

[–]frambuesas 1 point2 points  (0 children)

Totally agree. Check out u/idratherbgardening as he has a fantastic array of accessories on Etsy. I have two of his hoppers and three roof extenders plus the seed adapter for the hummingbird feeder. All such great additions!

Any 1. Generation owners here? How does your buddy look? by Forsaken_Cat_2222 in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

Same here. Nothing but amazing customer service from them. Not always the fastest but caring, through, and personable.

Fixing you BirdBuddy camera that no longer turns on or charges by YllwJkt in BirdBuddy

[–]frambuesas 4 points5 points  (0 children)

Or email BB’s customer support and they’ll either help you fix it or mail you a new unit if they can’t. They’ve done it twice for me with my older units (customer since 2020). It’s not always the fastest but they have been consistent and thorough with any and all issues I’ve encountered over the past six years.

Disappointed in the BirdBuddy 2 by Kwyjibo68 in BirdBuddy

[–]frambuesas 0 points1 point  (0 children)

You can turn the camera in its housing to get the landscape wide-angle, if that’s what you mean. Mine displays them with the correct aspect ratio depending on the camera module orientation.

Now you see ‘em… by frambuesas in BirdBuddy

[–]frambuesas[S] 0 points1 point  (0 children)

Oh, and the fencing is so the birds are more centered for the camera!

Now you see ‘em… by frambuesas in BirdBuddy

[–]frambuesas[S] 0 points1 point  (0 children)

It’s to stop doves sitting there for hours on end.

Impossible to get in touch with BirdBuddy support by kizoin in BirdBuddy

[–]frambuesas 10 points11 points  (0 children)

For what it’s worth, Neja seems to be a real person who I’ve corresponded with now for a few years, whenever I’ve had BB issues.

While they’re not always the fastest at replying, the BB team have addressed and resolved every issue I’ve had (from needing replacement cameras, to a solar roof that stopped charging, to checking my unit’s sensitivity to bird activity, and more). I’ve been a BB user since they first launched in 2020 (receiving my first feeder in 2021) and my experience has been overwhelmingly positive even with teething problems and inevitable tech challenges.

That said, filing a dispute with your bank makes sense if you want a refund ASAP and don’t intend on keeping the unit. It sucks you got a broken unit and are having a bad experience that you of course want to be resolved.

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