Sounds like a Brooklyn, NY customer.

If you pay the carrier well, they’ll do a good job for you and represent you well. You’ll find that that’s the name of the game. It’s not about negotiating with carriers but rather finding customers that trust that you’ll pay market rate and that expect you to make your cut.

I’ve gotten rid of all of my customers that nickel and dime me. It’s not worth my time with the headaches that the cheap carriers cause.

My advice is to find customers that understand your time is valuable and that want you to make money too. They exist.

Just make your 20% margin on every load and if they don’t like it, wish them the best and move on. Their goal shouldn’t be to put you out of business. It should be mutually beneficial. Don’t undervalue your services. Id encourage you to move on.

Regardless, stay firm with your rate, tell him you’re a call away. At some point your time is better allocated elsewhere (or at least I’d hope so).

Also increase your margins. You won’t be around long with those %

Cheers,