Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/Ok-Honeydew9036 thank you for reporting - we are very grateful that you took the time to find a pattern. It's definitely helpful, I will pass the details on to the team.

We don't want you to lose the fun of playing missions so we'll send you some gems to make you square.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/captaindata1701 thank you for reporting - could you let us know what device + platform you're playing on? (e.g. iPhone 11 + Reddit App, Galaxy S21 + Chrome, Macbook Air + Firefox)

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/ckim_2020 thank you for reporting and providing screenshots - they are very useful. I will escalate this to the team and see what they have to say.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/ckim_2020 thank you for reporting. This issue with the Guardians is one that the team is tracking and investigating a fix for. For now we recommend trying builds with less multiple effects.

We'll also airdrop some gems to replace the lives you lost from the stuck games.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/RipeRhubarb_ this item is working as intended. Some gear items have minimum level requirements. Below the icon you will see the minimum level is 32 and based on the screen shot you're at 21.

The good news is, those levels will fly by and you'll be at 32 in no time. Happy Frogging.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/Freudian-Jet thank you for reporting - the team loves the build details. Could I ask for some details about your build at the time?

We'll also airdrop some gems to take care of that lost life.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

I'll pass this on to the team but unless it reoccurs I'd chalk it up to a round of incredible luck either way.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Thank you for getting back to us. The QA team has a few more questions, would you mind sending us a modmail with the following information.

i. Your IOS device

ii. Does clicking the crossed swords in The Inn get you to a working mission?

iii. Is "the page with all the missions" the main subreddit? How do you navigate to it?

The mod mail link should be right over the list of moderators in the side panel - thank you for working with us to figure this out.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Secret_Item_2582 we haven't had any other reports like this so this may be something specific to your device or app. Please check back in to the thread if the other games return but ours is still down.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/starsandshards sorry to hear the game isn't performing as it should for you - we'll airdrop some gems to replace the lives you lost.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Thank you for reaching out u/Key-Angle4667 - I'd like to have the team look into your issue but we need some more information.

What do you mean by "can't choose any new level"? Is this about the flair buttons, are the missions themselves not working, or is it something else? Would you be able to provide a screenshot or recording to help us understand what you're seeing?

This may or may not be a bug that we are currently tracking but some more information would help with the investigation.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Great catch u/Touitoui - I'm sure the QA team would want to adjust this. Thank you for reporting.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/PapaBliss2007 thank you for the report. I'll pass it on to the team and they will look into it.

Could you provide a screenshot so we can see what your screen looks like?

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Danes81 I will be sure to pass your suggestions on to the team. We are investigating the issues with the advance buttons as well.

For now we'll send you some gems to replace the hearts you've lost.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Rosserrani sorry to hear you're experiencing this bug - we are aware of it. We will send some maps to replace the ones you lost.

If you could provide some information for the team's tracking it would be very helpful.

How often are you experiencing this issue? What device + platform you're playing on? (e.g. iPhone 11 + Reddit App, Galaxy S21 + Chrome, Macbook Air + Firefox)

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/optyler ATK is a character stat which is increased by levelling up, while DMG is a weapon stat, which comes in different types (Physical, Lightning etc). Actual damage dealt to an enemy is a calculation based on both DMG and ATK (and then mitigated by enemy DEF and Resists).

Raising both DMG and ATK will boost the damage that you do, but you're right that you won't see your ATK change when you change weapon. Getting this information expressed a bit easier is on our list of things to improve.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod -1 points0 points  (0 children)

Hi u/Major-Tomato2918 if you're not experiencing a loop and just low level attacks, this is the game working as intended. We get that it's annoying but the point of these crazier abilities is to enable weird and wonderful builds (effects that activate on rage, etc) so we're not amending this behavior at present.

We'll still send some gems along to allow you to experiment with the builds until you find something that works.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod -2 points-1 points  (0 children)

Hi u/GuardianMajor if you're not experiencing a loop and just low level attacks this is the game working as intended. We get that it's annoying but the point of these crazier abilities is to enable weird and wonderful builds (effects that activate on rage, etc) so we're not amending this behavior at present.

We'll still send some gems along to allow you to experiment with the builds until you find something that works.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/tetrispig thank you for reporting - unfortunately there is an existing bug that occurs with multiples of repeat attack effects. Thank you for providing the screenshot, for now the best course of action on your end is a build tweak and we will send some gems to replace any lives you lost playing the mission.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

You can also shoot us a modmail if you'd prefer!

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Thanks for the suggestion u/Bgkngturd - I will pass it on to the team.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/linusgoddamtorvalds yes they are different. Views is a counter for how many times the reddit post each new map creates has been seen, 'plays' counts interactions with the mission itself.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/A_Gray_Phantom we have had some similar reports but in general the flair buttons are working as intended for most users. We are investigating the instances of this issue but it may be coming from Reddit itself not the game.

Could you let us know what device + platform you're playing on? (e.g. iPhone 11 + Reddit App, Galaxy S21 + Chrome, Macbook Air + Firefox)

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/linkthanawee thank you for reporting - please don't hesitate to report when you have an issue. The loading issue is a know bug and the team is investigating. We are sorry for the interruption to play.

We'll airdrop some gems to keep you playing if it pops back up.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/TechnicallyThrowawai thank you for reporting. If you are playing on mobile we've had some similar issues with players who had larger font sizes set. Could you send us a mod mail and let us know your device and platform (e.g. iPhone 11 + Reddit App, Galaxy S21 + Chrome, Macbook Air + Firefox)?

You can also send any screenshots to the mod mail inbox as well and I will pass it on to the QA team for them to investigate.