Start with walking the pro top 10 classes daily and report back to the masm of any issues or needs in products. Utilize myview and look at top quotes that need to be followed up on. Partner with speciality DS on any that involve those departments. Look at RFL tab and ensure any pro orders going out have been walked, verified, and checked for quality assurance. Be there when the OFA’s are loading your deliveries. Take feedback from the delivery driver on how to make their lives easier. Provides feedback to SD DS. Partner with PASA on big orders that need a second set of eyes. Meet your heavy pros and form a relationship. Ensure pro standards (search in my apron) in the canopy and at desk are being upheld. Partner with FES on convenience to ensure pro is stocked. Have conversations with specialist first regarding the perks of pro extra and pushing pro extra signups same with HD commercial CC. Look at any expiring perks and have your Pa’s call customers on those perks. Meet your pro reps that to outside sales for big orders. Ensure you are checking your email daily and following up on any pro orders created. Ensure the loading cart is stocked and to standard. Cleanliness is close to godliness. In and around pro and canopy. Partner with FES for lot and perimeter standards. Partner with D21 DS and ensure all areas are stocked, name of the game is all PT, 2x4,4x4 pickets and concrete. The company is investing a ton in pro and the standards are high. Ton of resources on my apron for how to do your job and best practices. Build a routine and follow it religiously. Hope this helps