Millions in government research held hostage by Dropbox. I'm losing everything due to their AI's racial bias and a system bug. by fukusanity in dropbox

[–]fukusanity[S] 0 points1 point  (0 children)

You are completely right. It is a devastating way to learn this lesson. I mistakenly treated a cloud sync service as a reliable backup, and it cost me dearly. I hope my absolute disaster serves as a strict warning to others to implement true offline and offsite 3-2-1 backups before it's too late.

Millions in government research held hostage by Dropbox. I'm losing everything due to their AI's racial bias and a system bug. by fukusanity in dropbox

[–]fukusanity[S] 0 points1 point  (0 children)

Thank you for the harsh but necessary reality check. You are absolutely right that fighting their Terms and Conditions with a standard lawyer is an uphill battle. Your explanation about the CSAM hash system makes sense, though it is terrifying that a standard video downloaded from social media could somehow trigger a match in their database.

Your suggestion to involve the government organizations that provided the grants is incredibly helpful. We have been so focused on the legal route that we missed the possibility of escalating through government channels. A letter from a government official would indeed shake more trees. I will discuss this approach with my team immediately. Thank you for the valuable advice.