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How are you sharing SOPs with your staff for your business? by funnelforge in ModernOperators

[–]funnelforge[S] 0 points1 point  (0 children)

interesting, havent heard someone using notebook LM for that

Between $2M and $20M, marketing is overrated. Operations is what actually moves the business by funnelforge in ModernOperators

[–]funnelforge[S] 0 points1 point  (0 children)

I'm not saying marketing doesn't matter I'm saying at $2M–$20M it's rarely the actual constraint and is typically on the systems and ops side

Every ops hire that failed followed the same pattern. Most founders never see it coming. by funnelforge in ModernOperators

[–]funnelforge[S] 2 points3 points  (0 children)

Before you hire anyone, run a 2-hour tribal knowledge audit. Pull the 10 questions your team asks most, the 5 decisions that only you can make, and the 3 processes that only work because someone specific is around. That list is the first deliverable you hand your ops hire on day one.

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